Yes Mr. Garg.

Thank you.

Saroj Kasaju


On Wed, May 6, 2026 at 8:44 PM J.M. Garg <[email protected]> wrote:

> I just checked. It is opening.
>
> With regards,
> J.M.Garg,
> https://efloraofindia.com/
>
> On Wed, 6 May, 2026, 2:24 pm Nancy Seby, <[email protected]> wrote:
>
>> Dear Mr. Kasaju and Mr. Garg,
>>
>> Here's what Claude (AI) says happened. The error is from a proxy server
>> that is placed before our website that failed. Should be a temporary
>> problem. Can you please check with another device, another browser, or
>> incognito mode? Eitherways, it is good to report the problem to Lady Bird
>> Web Solutions, which Mr. Garg has done already.
>>
>> That's a *SiteLock TrueShield* error page. SiteLock is a security
>> service (a Web Application Firewall + reverse proxy) that sits in front of
>> flowersofindia.net. When you visit the site, your request actually goes
>> to a SiteLock proxy server first, which then fetches the page from the real
>> origin server and passes it back to you.
>> *What "Error 20" means:* The SiteLock proxy tried to open a TCP
>> connection to the origin web server and didn't get a response in time — so
>> it gave up and showed this page to the visitor. It's specifically a
>> connection-level failure between SiteLock and the origin, not between the
>> visitor and SiteLock.
>> *Why it works for you but not for them:*
>>
>>    - SiteLock has many proxy nodes around the world. Your visitor was
>>    routed through proxy 107.154.231.251; you're almost certainly being
>>    routed through a different one. If that one specific proxy couldn't reach
>>    the origin (network blip, route flap, brief origin overload), only people
>>    hitting that node would see the error.
>>    - The IP 27.34.66.197 is in an APNIC-allocated range, so the visitor
>>    is likely somewhere in Asia. Geographic routing means they hit a different
>>    edge node than you, and possibly a different path to the origin.
>>    - It's almost always *intermittent*. TCP timeouts are usually
>>    transient — a few seconds or minutes later, the same person often gets
>>    through fine.
>>    - Less commonly, SiteLock's WAF may have flagged that visitor's IP
>>    for some reason (rate limiting, reputation, etc.), though when that 
>> happens
>>    the error is usually phrased as "blocked" rather than a TCP timeout.
>>
>> *What to do:*
>>
>>    1. Try again in a few minutes — it usually resolves on its own.
>>    2. Try a different network (mobile data instead of Wi-Fi, or vice
>>    versa) to get routed through a different proxy node.
>>    3. Clear browser cache or try an incognito window.
>>    4. If it persists for hours specifically for them, their ISP's IP
>>    range may be having trouble reaching that particular SiteLock node — a VPN
>>    would confirm/work around it.
>>
>>
>> Thank you and warm regards
>> Nancy
>>
>> ------------------------------
>> *From:* Saroj Kasaju <[email protected]>
>> *Sent:* Wednesday, May 06, 2026 13:43
>> *To:* J.M. Garg <[email protected]>
>> *Cc:* Nancy Seby <[email protected]>; efloraindia <
>> [email protected]>
>> *Subject:* Re: Site
>>
>> NO yet functioning .
>>
>> Thank you.
>>
>> Saroj Kasaju
>>
>>
>> On Wed, May 6, 2026 at 1:36 PM J.M. Garg <[email protected]> wrote:
>>
>> Hi, Saroj ji,
>> It seems to be working now.
>> Still I have lodged a complaint before this.
>>
>> On Wed, 6 May 2026 at 12:41, Saroj Kasaju <[email protected]> wrote:
>>
>> Hi Nancy,
>>
>> Can you please look into this matter ?
>> It just started.
>>
>> Thank you.
>>
>> Saroj Kasaju
>>
>>
>>
>> --
>> With regards,
>> J.M.Garg,
>> https://efloraofindia.com/
>>
>>

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