Hi,
Kalau ada yang tinggal di Ontario, dan tertarik dengan pekerjaan ini, silahkan
kirim resume langsung ke saya. Ada 10 posisi dibuka, dan belum di publish ke
public.
Cheers,
Chai
Location ON-Burlington
City Burlington
State Ontario
Country Canada
Job Description
As our enterprise technical support analyst 1, you will provide technical
support to customers who are working to implement VMware ESX Server and related
products.
Responsibilities
Respond to customer inquiries, primarily by telephone and e-mail
Resolve customer technical issues through diligent research, reproduction,
and troubleshooting
Work directly with other senior support staff, quality assurance,
engineering, sales, marketing, operations, and administration to resolve
problems
Document all technical inquiries, develop and review content for knowledgebase
Requirements
Some experience providing Linux/UNIX and Windows technical support to
customers
Excellent interpersonal skills
Strong in spoken and written English
Familiarity with the installation and configuration of Linux or UNIX
operating systems
Setup and operation of TCP/IP networking on Linux or UNIX systems
At least 2-3 years experience in software and hardware environments
B.S. in Computer Science, Electrical Engineering, Math, or equivalent work
experience
Working knowledge of Microsoft (Windows Server 2003, Windows 2000, Windows
NT, Windows 98, 95, and 3.1; MS-DOS), plus x86 platforms, devices, and
networking
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