On Thursday, July 18, 2024, at 12:10 PM, Nic Bernstein wrote:
> This is covered in the documentation, but, sadly, the pertinent
      section 
<https://www.cyrusimap.org/imap/download/upgrade.html#upgrading-to-3-8> has 
been labeled "Upgrading to 3.8" when it really
    applies to several generations of upgrades.
>  
>  Please check that link, and especially part 5, "Copy config files
    and update."
I followed all those instructions.  All applicable steps were performed, 
including the *reconstruct -V max*.  I suspect our problem is somehow related 
to the fact that we run with *altnamespace: off* and the default for that has 
changed to *on*.  Not knowing anything about the code, it feels like something 
else was broken when that default was changed.  As I mentioned in another reply 
to Simon, when I briefly changed that setting to *on*, our email clients could 
suddenly see the sub-folders that could not be seen before (because 
"\HasNoChildren" had been changed to "\HasChildren"), but the view of the 
*INBOX* was changed somehow.  In some cases, a physical new *INBOX* folder was 
created in */var/spool/imap/user/<user>* location (Thunderbird might have 
caused this in response to the change), and any clients attempting to access 
previously-known folders during this period all failed.  I had to quickly 
change the setting back, but then some mailboxes had to be repaired and the new 
extraneous *INBOX* folders had to be deleted with *cyradm*.  Not a good 
situation.

I'm still stuck in the same situation I was in when I posted.  Why is "*. LIST 
"" **" no longer reporting that *INBOX* "\HasChildren" like it was with the old 
version?
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