IT Support (German, Italian and Spanish speakers )

Descrierea firmei:
Genpact is the leading provider of Business Services & Technology
Solutions worldwide.

Owned jointly by General Electric, General Atlantic and Oak Hill 
Capital
Partners, Genpact has operations centers across India as well as in 
China,
Hungary, Romania, the United States and Mexico.

The Portfolio of services offered from these Global centers include:
Finance & accounting, Customer Service, Supply Chain & Procurement, 
Sales
& Marketing Analytics, Financial Services Collections/Ops, 
Information
Technology Services, Enterprise Application Services & Program 
Management.
Descrierea postului:
The jobholders will provide advance IT support via phone and e-mail
clients in clients in the following business languages:
- German,
- Spanish,
- Italian.
This involves knowledge and proficiency for usual software packages 
like
Windows Operating Systems, Microsoft Office, PC hardware 
configurations,
auxiliary software (Adobe Acrobat Reader, Antivirus, etc) and basic
LAN/WAN knowledge. The cases can also be solved via remote access.

Cerinte:

• Good Technical Knowledge – understanding of Microsoft Windows, 
Microsoft
Office, Internet Explorer,
• Troubleshooting ability for basic technical problems.
• Fluency in one of the business languages (German, Spanish or 
Italian)
and English is mandatory;
• Very good communication skills;
• Outstanding customer - orientation and team spirit.
• Previous experience in contact center/it helpdesk environment 
would 
be
an asset.

Oferta (bonusuri, beneficii):
The opportunity to build a long-term and successful career within a
prestigious multinational, from the very start-up.
Extensive training and coaching.








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