Zapp cauta Customer Care Specialist in regim part - time (4h/zi) pentru departamentul de Relatii Clienti. Cerintele si descrierea postului sunt prezentate mai jos. Cei interesati pot trimite CV-ul la [email protected] RESPONSABILITATI: • Handles incoming calls from internal and external customers, in a polite and professional manner; • Provides information on inquiries regarding specific services and products; • Deals with customer complaints and offer proper solutions, in due time and in a professional manner; • Maintains a high degree of knowledge about company services, prices, invoices, technical and other relevant information in order to be able to professionally handle customer inquiries. CERINTE: • High School degree (University degree would be an advantage); • Excellent communication and customer orientation skills; • High energy and positive attitude; • Capacity to handle multi tasks and problem solving abilities; • MS Office (Word, Excel, Outlook); • Fluency in English.
