Apple users complain over MobileMe 'censorware'

By John Leyden • Get more from this author

Posted in Security, 6th July 2011 08:00 GMT

http://www.theregister.co.uk/2011/07/06/mobileme_censorware_row/

Apple has reportedly begun the filtering of outbound messages sent via its 
MobileMe service.

The fruity one has applied inbound filtering to inbound emails as a precaution 
against spam since last year. Last month, however, it began filtering messages 
that users sent using the service – for questionable reasons.

The upshot is that whatever email client a MobileMe user uses, their message 
will be blocked without notification, reportedly even if the offending content 
in question contains mild political criticism.

Reg reader Mike Conley, who was the first to tell us of the problem, said that 
one of three offending messages he sent was blocked because it mentioned the 
phrase "growing hostility against Frankfurt and Brussels". An email about civil 
unrest in Greece about the sovereign debt crisis/austerity budget was also 
dropped. Conley realised there was a problem because he sends messages to 
himself via bcc. He complained and one of the offending messages was 
transmitted only for the problem to reappear days later.

As a result, Conley has decided to stop using the service after having been a 
loyal fan for more than 10 years.

Conloy started a thread on the problem on an Apple user forum. The post was 
picked up by Reg reader Harris Upham, who confirmed that censorship seems to be 
taking place.

"I have a mobileme account myself, and I have tested this myself and I'm now 
convinced that mobileme is censoring outbound mail based on message body 
content," Upham told El Reg.

Generally speaking we're much more inclined to attribute this sort of thing to 
a technical screw-up rather than a deliberate policy. The alternative is truly 
chilly. All-American firm Apple has decided to sensor political debate 
occurring via email for reasons unknown, exactly the sort of behaviour 
routinely practiced in China and roundly condemned across the political 
spectrum in the West.

It's very likely there's some innocent explanation to this, but since Apple 
consistently refuses to speak to us on information security, we don't know what 
this might be. Enterprise email security firms we asked were unable to shed 
much light on the behaviour, presumably since it is restricted to Apple's 
user-base and only visible internally. ®
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