(as if there was any doubt....again, as w/IP debates you can't trust Hollywood, 
EVAR.  -- rick)

February 1, 2012
In Networks’ Race for Ratings, Chicanery Is on the Schedule

By BILL CARTER

http://www.nytimes.com/2012/02/02/business/media/networks-resort-to-trickery-in-an-attempt-to-lift-ratings.html

Viewers who tuned into ABC’s “Good Morning America” during the last week of 
2011 would have found the same mix of news, gossip and soft features at the 
usual time of the morning.

But as far as Nielsen ratings were concerned, four of the shows that week 
weren’t “Good Morning America” at all. They were labeled “special” programming 
by ABC, which told Nielsen that it would be called “Good Morning Amer.”

ABC made the switch so that the final week of the year — typically the lowest 
rated of the year because of the holidays — would be ignored in the national 
ratings. The change allowed the network to claim — and it did — that “Good 
Morning America” finished the year closer to NBC’s “Today” show than it had in 
16 years.

This is the kind of programming sleight of hand that executives seize on as 
they seek to gain every possible edge in the television ratings game, at a time 
when each tenth of a point or two enhances their standing in the nightly 
ratings and the ability to pitch to advertisers who spend billions of dollars a 
year. But these tactics are more about bragging rights than money.

The tricks themselves are familiar to most in the business: smart commercial 
buyers know when the ratings are being spun for a better story in the media or 
a claim in a print ad, and they insist on paying for the real ratings, not the 
artificially enhanced versions.

Labeling a program a special is just one technique. Networks typically “special 
out” a show when they expect it to fare poorly, against the Super Bowl, for 
example. Other strategies include front-loading national commercials early in a 
show and extending the program lengths for hit shows a minute or two into the 
following hour.

“There’s a lot of chicanery,” said Brad Adgate, the longtime director of 
research for Horizon Media, which buys time on television shows. “It’s a way to 
tweak your opponents and get some ink for yourself.”

NBC took the opposite path of ABC with the use of the term “special” in its 
presentation of the Republican primary debate on Jan. 23. Careful viewers 
noticed that the debate was labeled a regular edition of the network’s 
ratings-challenged newsmagazine program, “Rock Center with Brian Williams” — 
one that, as it turned out, just happened to double the show’s usual audience 
to just over 7.1 million viewers.

The one-week ratings increase for “Rock Center” will most likely not alter its 
future — it lost half that audience a week later. But in a time of declining 
viewership, it means that the program’s average rating for the season may tick 
up a tenth of a rating point or two. And, especially at the bottom-rated NBC, 
that matters.

Networks closely track the gimmicks their competitors use to lift ratings, and 
it is a hotly debated subject within the industry, but most executives avoid 
speaking publicly about it so as not to be critical of tactics that they 
sometimes use themselves.

ABC executives defend their “Good Morning Amer” ploy by pointing out what 
happened in 2005, when “G.M.A.” came close to breaking the 16-year-long weekly 
winning streak of the “Today” show. NBC saved the day with a last-minute Friday 
morning stratagem: playing all its national commercials in “Today’s” 
higher-rated 7 a.m. hour — meaning its less-watched second hour did not count 
that day.

The manipulation of where national commercials are placed in a show has become 
one of the favorite shell games networks use to try to enhance their numbers. 
Shows receive national ratings from Nielsen only up to the point when the last 
national commercial is broadcast — after that, the numbers simply do not count.

Perhaps the best example of the legerdemain behind the placement of national 
commercials can be seen in late night, where what should be a head-to-head 
competition takes place on a decidedly uneven playing field.

ABC’s “Nightline” always has enjoyed one advantage over the entertainment shows 
on CBS and NBC hosted by David Letterman and Jay Leno, because it traditionally 
compares ratings for its half-hour program against the full hour of the other 
late-night shows. That gives “Nightline” an edge because in late night, every 
minute that passes means more viewers are off to bed.

This year, “Nightline” has managed to shift the contest even more heavily in 
its favor. At least that is how one competitor, Rob Burnett, the executive 
producer of the Letterman show, sees it.

“It’s a trick, it’s an obfuscation,” Mr. Burnett said.

“Nightline,” a 25-minute show, is frequently measured for many fewer minutes, 
often as few as 16, while Mr. Letterman’s show averages more than 48 minutes. 
By steering all its national commercials within the first 16 minutes of the 
show, “Nightline” can substantially improve its ratings. (Regardless of when 
its commercials run, “Nightline” is doing better in general, and if the shows 
are measured first half hour to first half hour, “Nightline” still edges ahead 
of Mr. Letterman and Mr. Leno.)

Another ratings tactic that is now routine involves extending the duration of 
more popular shows, allowing them to run a minute or two past their scheduled 
end time. That means the show that follows — usually one a network wants to 
enhance with the best possible introduction — gets a ratings lift in early 
national ratings reports that are often widely reported by news outlets.

In December, for example, Fox ran its singing competition “The X-Factor” a 
minute long to provide a strong entry for “I Hate My Teenage Daughter,” the 
low-rated comedy that followed it.

In the initial national ratings that Nielsen reports every morning, these 
later-starting shows receive inflated numbers in their first half hour. Those 
numbers are corrected by the late afternoon, but by then media reporters intent 
on getting news up as fast as possible, have often bestowed some measure of 
success on the tagalong show.

“We’re all competitive,” said a senior executive from a network programming 
department who asked not be identified when discussing ratings tricks. “And 
we’re going to try to get you guys in the press to write our story.”

Mostly, ratings gimmicks have little financial impact on the networks, beyond 
giving bragging rights to their executives — and maybe some ego stroking. 
“They’re getting bragging rights of being able to say they are No. 1 in late 
night,” Mr. Burnett said of “Nightline.” That’s meaningful for them. They’re 
monetizing it.”

Marketers get what they paid for no matter where a commercial gets placed. 
Conversely, though, some local advertisers are relegated to the back end of 
shows.

A Nielsen executive, who requested anonymity because of confidentiality 
agreements with clients, said Nielsen did have guidelines for what could be 
done with shows, but recognized that networks would “format their programs to 
generate maximum ratings impact — call it gimmicks, or call it spin.”

Unless the gimmick results in something egregiously false, Nielsen does not 
step in. The worse that might happen would be a sternly worded letter.

“You do everything you can, as long as you can,” said the network program 
executive. “And then they slap your hand.”


---
Just because i'm near the punchbowl doesn't mean I'm also drinking from it.

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