How Private Contractors Have Created a Shadow NSA

A new cybersecurity elite moves between government and private practice, taking 
state secrets with them.

Tim Shorrock
May 27, 2015   |    This article appeared in the June 15, 2015 edition of The 
Nation.

http://www.thenation.com/article/208481/how-private-contractors-have-created-shadow-nsa

About a year ago, I wangled a media invitation to a “leadership dinner” in 
northern 
Virginia sponsored by the Intelligence and National Security 
Alliance. INSA is a powerful but 
little-known coalition established in 2005 by 
companies working for the National Security Agency. In recent years, it has 
become the premier organization for the men and women who run the massive 
cyberintelligence-industrial complex that encircles Washington, DC.

The keynote speaker was Matthew Olsen, who was then the director of the 
National Counterterrorism Center (NCTC). He used his talk to bolster the morale 
of his colleagues, which had recently been stung by the public backlash against 
the NSA’s massive surveillance programs, the extent of which was still com-ing 
to light in the steady release of Edward Snowden’s huge trove of documents. 
“NSA is a national treasure,” Olsen declared. “Our national security depends on 
NSA’s continued capacity to collect this kind of information.” There was loud, 
sustained applause.

One of those clapping was a former Navy SEAL named Melchior Baltazar, the CEO 
of an up-and-coming company called SDL Government. Its niche, an eager young 
flack explained, is providing software that military agencies can use to 
translate hundreds of thousands of Twitter and Facebook postings into English 
and then search them rapidly for potential clues to terrorist plots or 
cybercrime.

It sounded like the ideal tool for the NSA. Just a few months earlier, Snowden 
had leaked documents revealing a secret program called PRISM, which gave the 
NSA direct access to the servers of tech firms, including Facebook and Google. 
He had also revealed that the NSA and its British counterpart, the GCHQ, had 
special units focused on cracking encryption codes for social media globally.

SDL’s software is perfectly designed for such a task. It might be useful, say, 
for a team of SEALs on a covert operation trying to make sure their cover 
wasn’t blown by somebody on social media—something that almost happened when an 
alert Twitter user in Pakistan picked up early signs of the secret US raid on 
Osama bin Laden’s compound. And, of course, we don’t know the extent to which 
the NSA could deploy it.

In any case, the software, SDL boasts, is “securely deployed on-premise, behind 
the firewall, at over 75 government organizations, including the Department of 
Defense and the Intelligence Community.” No wonder Baltazar was at the INSA 
event, rubbing shoulders with the kings and queens of the 
intelligence-contracting industry.

* * *

This small company, and INSA itself, are vivid examples of the rise of a new 
class in America: the cyberintelligence ruling class.

These are the people—often referred to as “intelligence professionals”—who do 
the actual analytical and targeting work of the NSA and other agencies in 
America’s secret government. Over the last 15 years, thousands of former 
high-ranking intelligence officials and operatives have left their government 
posts and taken up senior positions at military contractors, consultancies, law 
firms, and private-equity firms. In their new jobs, they replicate what they 
did in government—often for the same agencies they left. But this time, their 
mission is strictly for-profit.

Take Olsen, who served as general counsel for the NSA and as a top lawyer for 
the Justice Department before joining the NCTC. He is now the president for 
consulting services of IronNet Cybersecurity, the company founded last year by 
Army Gen. Keith Alexander, the longest-
serving director in the history of the 
NSA. The firm is paid up to $1 million a month to consult with major banks and 
financial institutions in a “cyber war council” that will work with the NSA, 
the Treasury Department, and other agencies to deter cyberattacks that “could 
trigger financial panic,” Bloomberg reported last July.

Some members of this unique class are household names. Most cable-news viewers, 
for example, are familiar with Michael Chertoff and Michael Hayden, two of the 
top national-security officials in the Bush administration. In 2009, they left 
their positions at the Justice Department and the NSA, respectively, and 
created the Chertoff Group, one of Washington’s largest consulting firms, with 
a major emphasis on security.

Other members are unknown except to insiders. Sam Visner, whom I wrote about in 
a 2013 Nation article about NSA whistleblowers, is in this latter group. A 
former executive at the giant contractor SAIC, he was hired by Hayden in 2000 
and tasked with managing the NSA’s privatized (and disastrous) Trailblazer 
program, which was outsourced to (who else?) SAIC. He returned to SAIC in 2003, 
then moved on to the government tech firm Computer Services Corporation, which 
not only manages but owns the NSA’s internal-communications system. For most of 
the last six years, as the cyberintelligence industry grew by leaps and bounds 
under Obama, Visner was running CSC’s massive cybersecurity program for the 
government.

Hardly a week goes by in Washington without a similar transition. In March, The 
Washington Post described cybersecurity law as “the latest hot job in the 
Washington revolving door.” Robert Mueller, the recently retired director of 
the FBI, had just joined the national-security law practice of WilmerHale. One 
of his latest tasks? Advising Keith Alexander as he tries to tamp down 
congressional outrage over his decision to hire two NSA officials, one of whom 
planned to work simultaneously for IronNet and the agency (he later withdrew).

Well, enough, you might say: Isn’t this simply a continuation of Washington’s 
historic revolving door?

The answer is no. As I see it, the cyberintelligence- industrial complex is 
qualitatively different from—and more dangerous than—the military-industrial 
complex identified by President Eisenhower in his famous farewell address. This 
is because its implications for democracy, inequality, and secrecy are far more 
insidious.

It is not new for American defense policies to be shaped by and for the 1 
percent. Throughout US history, diplomatic and national-security officials have 
come directly from the ruling elite, and more often than not they have served 
those interests while in office. Allen and John Foster Dulles, the brothers and 
law partners who headed the CIA and the State Department during the Eisenhower 
administration, were classic examples, running multiple operations to support 
their own clients.

The Eisenhower era also saw the advent of retired generals moving into 
industry. In 1956, the radical sociologist C. Wright Mills published The Power 
Elite, a groundbreaking study of the institutions through which the 
corporations of his day wielded political and economic power. Mills was 
particularly disturbed by the spectacle of multinational companies appointing 
prominent generals to their boards. Among those who had traded in their 
uniforms for big business, he found, were some of the great heroes of World War 
II: Douglas MacArthur (Remington Rand), Lucius Clay (Continental Can), and 
Jimmy Doolittle (Shell Oil).

This “personnel traffic,” Mills wrote, symbolized “the great structural shift 
of modern American capitalism toward a permanent war economy.” It was a 
prescient analysis, but Mills was talking only of generals; the idea of 
high-level government officials going into the military business was 
unthinkable at the time.

The next several decades saw the rise of private security companies and 
consultancies run by former CIA and FBI agents. Once, in the early 1980s, I was 
startled to find myself seated next to William Colby, the notorious former CIA 
director, at a seminar on the Panama Canal. He was there representing a 
consortium of Japanese construction firms. And, of course, in 1982 Henry 
Kissinger walked away from his years as national-security adviser and secretary 
of state to start a corporate consulting firm that remains one of the most 
powerful in Washington.

Even as Cold War officials increasingly drifted toward the corporate world, 
there was one line they rarely crossed: Until the 1990s, taking positions at 
defense contractors was considered unseemly. Then came Frank Carlucci, a former 
CIA deputy director who served as national-
security adviser and defense 
secretary during Ronald Reagan’s second term. Within weeks of retiring, he had 
joined the boards of no fewer than nine major corporations, including three 
important military contractors.

This was too much for Caspar Weinberger, a former Bechtel executive who was 
Carlucci’s predecessor at the Pentagon. “Generally, I would not think it 
appropriate to serve on the board of a company that had extensive contractual 
relationships with the department, particularly not if they had those 
relationships while I was in office,” he told a reporter at the time. “Cap is 
entitled to his own preferences,” Carlucci sniffed in response. He went on to 
chair the Carlyle Group, the private-equity firm that had become the nation’s 
ninth-largest defense contractor by 2001.

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* * *

With the end of the Cold War, Carlucci’s 
way became the norm. Intelligence and 
defense budgets were cut after the collapse of the Soviet Union, and thousands 
of CIA and NSA officers left government for positions with defense contractors. 
Demand for them grew during the Bosnian War, as the military and its 
intelligence agencies began hiring private companies to do work historically 
carried out by the state.

Among them was Halliburton, the Texas oil-services and logistics firm. In 1995, 
after retiring as George H.W. Bush’s defense secretary, Dick Cheney became the 
CEO of Halliburton. Over the next five years, he transformed the company into 
one of the world’s largest military contractors. Around the same time, the 
elder Bush was hired as a senior adviser to the Carlyle Group. By the time 
Cheney became George W. Bush’s vice president in 2001, outsourcing was official 
policy, and the migration of senior-level government officials into the defense 
and intelligence industries was standard practice.

Then came the September 11 attacks, after which untold billions of dollars were 
poured into intelligence and surveillance. This ushered in the new age.

What we have now is a national-security class that simultaneously bridges the 
gap between private and public, merging government careers with jobs as 
corporate executives and consultants. By retaining their security clearances, 
many of its members have access to the most highly guarded intelligence, which 
they use to the benefit of their corporate and government clients. The power 
they wield is exponentially greater than that of their Cold War predecessors.

To see the difference, let’s take a closer look at the Chertoff Group and its 
best-known executive, Michael Hayden. Chertoff founded his consultancy in March 
2009, barely two months after President Obama’s inauguration. The group’s 
cofounder was Chad Sweet, who had served as Chertoff’s chief of staff at the 
Department of Homeland Security (DHS) and had earlier worked in the CIA’s 
National Clandestine Service. In effect, the pair re-created the 
national-security team that had provided much of the intelligence advice to 
Bush and Cheney, and they said as much in their literature. According to the 
firm’s website, the Chertoff Group provides “business and government leaders 
with the same kind of high-level, strategic thinking and diligent execution 
that have kept the American homeland and its people safe since 9/11.”

When Hayden came on board in April 2009, he emphasized continuity. “After 
serving for decades at the highest levels of the U.S. military and the U.S. 
intelligence services, I grew accustomed to working alongside remarkably 
talented and dedicated professionals,” the former NSA director wrote. “I wanted 
an opportunity to re-create the experience in the private sector.” And he did 
just that. One of the firm’s early recruits was Charles E. Allen, a legendary 
intelligence official who had recently served as director of intelligence for 
Chertoff’s DHS. Another principal with extensive NSA experience is Paul 
Schneider, Chertoff’s deputy secretary at DHS; from 2002 to 2003, he was 
Hayden’s senior acquisition executive at the NSA. That would have put him in 
charge of all of the NSA’s hugely expensive contracting, which exploded during 
Hayden’s reign from 1999 to 2005.

With other hires, Hayden created a kind of shadow NSA at the Chertoff Group. 
But this isn’t his only gig. He has also joined the boards of Motorola 
Solutions (a key NSA contractor) and Alion Science and Technology (likely one 
as well). Strangely, Hayden’s bio on the Alion website touts his role in 
domestic surveillance: “Under his guidance as the Director of NSA, the domestic 
telephone call database was created to monitor international communications to 
assist in locating terrorists.”

The Chertoff Group doesn’t disclose its clients. But one of its most important 
functions for both the state and its contractor allies is as a broker of 
mergers and acquisitions. These aren’t just “deals”; they also represent 
significant reorganizations within the intelligence community, which is 70 
percent contracted and, like any other industry, requires centralization. Using 
its team of NSA, CIA, and DHS veterans (who have deep classified knowledge of 
their agencies’ contracting histories and future needs), the Chertoff Group has 
brokered dozens of deals through its subsidiary, Chertoff Capital. Its areas of 
focus include cybersecurity, intelligence and data analytics, defense 
technology and “Development and Diplomacy (‘Soft Power’).” You get the picture.

Another way the cyberintelligence elite exerts undue influence is through the 
media. Matthew Olsen, the former National Counterterrorism Center director and 
IronNet president, recently joined ABC News as a commentator. Hayden is a 
fixture on cable news, where he regularly extols the greatness of the NSA and 
its vast surveillance capabilities. Look into any “national-security analyst” 
on television, and you’ll find a member of this class. Watch carefully: Few of 
them ever diverge from the company (or NSA, or CIA) line. Worse, the networks 
rarely disclose these conflicts of interest.

Meanwhile, members of this dual public/private class rub shoulders at places 
like INSA, where they often meet behind closed doors to discuss classified 
programs. And even while making millions of dollars through their contracting 
and consulting gigs, these former officials advise the same agencies they 
profit from. Olsen, for example, was just named to the DHS Homeland Security 
Advisory Council. It’s a cozy, closed, and very profitable world.

* * *

So what does the existence of such a class mean? First off, it deepens 
inequality. We all know that corporations can buy access to lawmakers through 
hefty political donations. Now they have access to some of the state’s most 
closely held secrets. According to a declassified document obtained in April by 
The New York Times, Hayden and Alexander were “read into” Stellar Wind, the 
warrantless-surveillance program started after 9/11. They are bound by law not 
to divulge those secrets. But their knowledge based on those secrets is of 
unfathomable value to the corporations they advise on cybersecurity and 
acquisitions strategies. That knowledge isn’t shared with the public, but it is 
available to the companies that can afford it.

Second, it places participatory democracy at risk. The vast majority of 
Americans are excluded from the consequential discussions that take place at 
the cyber-intelligence elite’s secret meetings. While hashing over 
controversial programs such as domestic spying, offensive cyberintelligence 
operations, or FBI terrorist-entrapment programs, the state and corporate 
leaders at INSA—as well as other places where the new class meets—operate on a 
completely different plane from the rest of us. Meanwhile, the black hole of 
secrecy keeps the new hybrid class and its organizations immune from any 
meaningful oversight by either the executive branch or Congress.

To penetrate this shield, there’s a great need for more reporting and 
whistleblowing about the pernicious role of contractors in national security. 
Unfortunately, only a few journalists have explored the world of privatized 
spying. And strangely, virtually none of the documents leaked by Edward Snowden 
have focused on the corporate elephant that so clearly dominates the 
surveillance jungle. As far as I’ve been able to track, only one or two of the 
Snowden documents actually mention contractors.

One was released in 2014 as part of a Der Spiegel story on the NSA’s extensive 
collaboration with the German intelligence agency BND. The 2005 document 
identified an NSA code name as the “coverterm [sic] representing NSA’s contract 
with Computer Services Corporation (CSC) for mission support. All publicly 
available information regarding work on this contract…will be sanitized so that 
no association with NSA will be made.” This document has yet to be mentioned by 
either the Intercept or The Washington Post, the largest recipients of the 
Snowden trove.

In his many public appearances since 2013, including in the film Citizenfour, 
Snowden himself has played down his relationship with Booz Allen Hamilton, 
which employed him during his time with the NSA. Tom Drake, one of the 
whistleblowers who exposed the agency’s corrupt relationship with SAIC and Booz 
Allen and worked as a senior executive at the NSA until 2008, told me in April 
that Snowden most likely never had possession of the NSA’s contracts. Because 
Snowden was an infrastructure analyst, Drake said, “he wouldn’t have had access 
to that.” Contracts, he added, are stored in a “completely different system.”

But whether they come from Snowden or another whistleblower, documents on the 
contractor role at the NSA and other agencies are essential if we are to 
understand the totality of US spying programs and the full extent of the 
threats they pose. To confront the surveillance state, we also have to confront 
the cyberintelligence ruling class and expose it for what it really is: a joint 
venture of government officials and private-sector opportunists with massive 
power and zero accountability.


--
It's better to burn out than fade away.

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