Microsoft software implicated in air traffic shutdown
Rupert Goodwins
ZDNet UK
September 17, 2004, 17:25 BST
http://news.zdnet.co.uk/software/windows/0,39020396,39167074,00.htm
    
A three-hour system shutdown that affected South California's airports was
reportedly caused by a technician who failed to reboot an MS-based system

A bug in a Microsoft system compounded by human error was ultimately
responsible for a three-hour radio breakdown that left hundreds of aircraft
aloft without guidance on Tuesday, according to a report in the LA Times.

Nearly all of Southern California's airports were shut down, and five
incidents where aircraft broke separation guidelines were reported. In one
case, a pilot had to take evasive action.

The newspaper said that a Microsoft-based replacement for an older Unix
system needed to be reset every thirty days 'to prevent data overload', as a
result of problems found when the system was first rolled out. However, a
technician failed to perform the reset at the right time, and an internal
clock within the system subsequently shut it down. A back-up system also
failed.

Richard Riggs, an advisor to the technicians union, said the FAA � the
American aviation regulator -- had been planning to fix the program for some
time. "They should have done it before they fielded the system," he said. To
prevent a reoccurrence of the problem before the software glitch is fixed,
Laura Brown, an FAA spokeswoman, said the agency plans to install a system
that would issue a warning well before shutdown.

Microsoft UK was not immediately able to comment.

LA Times Report (reg. Req'd)
http://www.latimes.com/news/local/la-me-faa16sep16,1,3729661.story

" The VSCS system was built for the FAA by Harris Corp. of Melbourne, Fla.,
at a cost of more than $1.5 billion.

When the system was upgraded about a year ago, the original computers were
replaced by Dell computers using Microsoft software. Baggett said the
Microsoft software contained an internal clock designed to shut the system
down after 49.7 days to prevent it from becoming overloaded with data."


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