[iMS] removing messages from the queue

[Tac/Smokescreen Action Network]

A user sent a message to a fairly large list last night, and it ended up in
a loop, repeating the message continuously.  I'm working my way out of it
this morning.

It appears that the server iMS is running on sometimes really slows down,
and I don't know where that's coming from.  The iMS CF templates (namely the
one that does the query to get the e-mail addresses to deliver to the list)
took unexpectedly long to run (over 90 seconds), created an error message in
the log file.

Somehow, the messages ended up getting sent, but I guess not tagged that
they were being sent, thus the reason for the multiple messages.  I've since
removed the "Timeout" provision in the CF Administrator, I assume this will
help.  I still need to find the underlying cause of the lengthy templates --
they are usually run in just a few seconds or less.

Anyway, now I have a lot of messages in both \iMS\Out and \iMS\Out\queued,
which I'd like to delete (these are mostly bad addresses or busy receiving
servers).  I can go in with a perl script and find the messages that are to
that particular list, and I'd like to delete them.

My question:  what's the relationship between queued and the messages in the
\out?  Is it related to filename?  Do I need to remove both a file in queued
and a file in \out to purge it?

This info will also be relevant, I assume, if the DELIVERYERROR template is
implemented.

Thanks!

Tac



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