> Peter Tribble wrote:

> > On 9/6/06, Mike Pogue
> > This also ties into the traditional novice/expert design problem (which I 
> > admit is a Hard
> > Problem).  One possibility here (I'll just throw this heretical idea out 
> > there :-) might be to
> > make the GUI install focused on the 90% case (aimed at the broadest 
> > possible audience; 
> > assume low technical sophistication), and the text-only install focused on 
> > the 10% case 
> > (expert, who wants total control, and has the expertise to use it wisely; 
> > assume high 
> > technical sophistication).

> It isn't obvious to me that I (presuming myself to be an expert user in this
> context) would necessarily want to be given a difficult and painful install 
> experience. We
> should be aiming to improve the install experience for everyone.

I agree, but we can split the novice/expert graphical/text installs and still 
make both much easier. I don't think anyone is arguing to leave the text-mode 
install the painful experience it is. However, if an expert mode is selected 
(possibly the second question the installer should ask, see below), then I 
would say a few more of the "enterprize-style" questions would be a fair 
decision.

> - the expert will either be using jumpstart or some similar
> technology so wouldn't see the interactive installer anyway

Unfortunately, not true. Where I work, there has been strong resistance against 
going to one of the more automated technologies. That may change due to some 
current developments in our environment, but it's been a hard fight, and so far 
I've lost every time. I suspect I'm not alone in this. :-(

> - the expert has the technical capability to change anything they
> don't like afterwards

True, but "ability" shouldn't mean "has to".

> - if the novice has to fix something up afterwards then we've failed

Yes, I agree with that.

> My biggest complaint about the installer is that it omits the key question 
> straight off.
> If I boot off install media, the first thing it should do is look for an 
> existing installation
> and ask me A. Do you want to upgrade this existing installation
> B. Do you want to go into recovery/maintenance mode
> C. Do you want to blow the existing installation away

Absolutely. And this should be either right before (probably) or right after 
the choice for a simple "novice" install or a slightly more verbose "expert" 
install. (Notice here I say "slightly more verbose", not "excruciatingly 
painful". :-) )

Rainer
 
 
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