Oh and I exported the vertices table, and here's a kicker for you.
It exports as:
Omahu Road,svrXXXX - SNMP - Host Resources,${SHORTNAME} - ${PROBETYPE}
(which is correct), and is currently displayed correctly, yet when I edit the
label "<Comment> <Address>" is displayed as per the previous attached image.
Cheers,
Ben.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of William W. Fisher
Sent: Friday, 2 October 2009 3:58 a.m.
To: InterMapper Discussion
Subject: Re: [IM-Talk] Label/DNS Problems in 5.1.5
On 9/30/09 4:18 PM, Ben Nuttall wrote:
> We use a fairly basic naming scheme for probe, and they all have either<short
> DNS name> or<short, smart name> in them. Recently, despite no known DNS
> issues (workstation is working fine that InterMapper is running on), 90% of
> the probe's names disappeared. Any probe with<short DNS name> lost its name
> completely - and any probe using<short, smart name> reverted to IP address.
Please check the Event log to see if there is a record of DNS renaming. Any
change to a device due to DNS information is
logged in the Event log religiously.
> Is there any way to force InterMapper to run out to DNS and update all the
> labels? A probe with no name is quite unhelpful when it pages!
Check the status window for the device to verify whether it has a DNS name or
not. If the value is known, it should be
displayed there.
> Another issue I've just noticed while trying to sort this is a number of
> probes have a custom name, yet when I right-click/label on them, the label is
> displayed as the default "<Comment> <Address>". So naturally if I click
> OK, I lose the label, and to edit the label, I need to re-create it rather
> than just editing the text.
When you bring up the dialog to change a device label with a single device
selected, InterMapper shows you the
"LabelTemplate" value for the device. (For a multiple selection, we don't do
this.) If you are seeing "<Comment>
<Address>", that could explain why some of your devices changed their labels to
just the IP address. I'm guessing that
your comment field is empty on those devices?
InterMapper keeps two values for each device: a read-only Label and a
read-write LabelTemplate. When you edit the
LabelTemplate, which may contain static text and variables, InterMapper
regenerates the Label and notifies the
client/Gui of any label changes. In your situation, it sounds like the
LabelTemplate was updated, but the Label value
wasn't immediately synchronized.
You can test this hypothesis by doing Export > Data File... of the vertices
table using fields: MapName, Label, and
LabelTemplate. When you export the LabelTemplate this way, be aware that the
<variables> are actually exposed internally
as ${variables}.
--
Bill Fisher
Dartware, LLC
____________________________________________________________________
List archives:
http://www.mail-archive.com/intermapper-talk%40list.dartware.com/
To unsubscribe: send email to: [email protected]
----
Unison uses e-mail as a fast and relatively informal means of communication.
The information transmitted in this e-mail is intended only for the person or
entity to which it is addressed, and may contain confidential and/or privileged
material. If in doubt as to the official status of a message, or if you want
formal confirmation, please ask the sender. We are not responsible for any
changes made to a message and/or any attachments after sending. If you have
received this in error please contact the sender and delete the material.
____________________________________________________________________
List archives:
http://www.mail-archive.com/intermapper-talk%40list.dartware.com/
To unsubscribe: send email to: [email protected]
