On 2011-07-01, at 6:31 PM, Kevin Wigle wrote:

> Hey Bill!
> 
> We make heavy use of IM and the helper apps and double-click actions as sort
> of a "menu" of support actions for our service desk.
> I guess I'm trying to make an object on the map to do stuff sometimes not
> related to the network per se.
> 
> I wanted to say, place an icon on the map and be able to assign it a  helper
> app.
> You can do that in IM Remote, but not in the web view and we need something
> that works in both views.
> 
> In this case about using an URL - your idea about placing it in the comment
> field works great!
> IM Remote users can double-click and get the launch URL app to run.
> Web users have to click the object and then click the URL in the Comment
> field.
> 
> We will certainly use this until a more direct method is developed.
> 
> Thanks for the great support!
> 
> Kevin Wigle
> 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Bill Fisher
> Sent: 30 June, 2011 4:58 PM
> To: [email protected]; [email protected]
> Subject: [IM-Talk] Re: Benchmark Equivalent?
> 
> 
> 
> kwigle2 wrote:
>> 
>> I have played with Google static maps and created a double click 
>> action that opens Google Maps from a lat & long ref.
>> 
>> This works fine in IM Remote but many of our users just have the web 
>> client
>> - they can't "double click"
>> 
>> When on the web client the mouse doesn't change to indicate a 
>> clickable event is available.
>> 
>> How do I create a device on the map that will provide an interface to 
>> both IM Remote and HTTP only clients that will launch IE with a provided
> URL?
>> 
> 
> 
> The double-click action does work in the web interface. The only caveat is
> that the cursor does not change to indicate a clickable link when the
> network object is empty. You can still double-click, but it requires that
> JavaScript be enabled.
> 
> An alternative is to put the link in the Comment field. URL's in comments in
> the status window are automatically converted to HTML on the web.
> 
> 
> -------------------- m2f --------------------
> 
> Read this topic online here:
> http://forums.dartware.com/viewtopic.php?p=3521#3521
> 
> 
> 
> 
> 
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