Hello Business Partners,
Hope you are doing well !!!

I have a good position for you with my client; This point of time I don't
know whether you are looking for new job or not.But just thought if I can
share the details and then confirm from you about your interest level for
the opportunity.if you are interested and available consultant,send me your
most  updated resumes in word format and contact details.

*Please reply to [email protected] or [email protected]*

*Role: Network Specialist*

*Duration: 6+months*

*Location: Detroit, MI*

*Green Card & US Citizen only*

* *

*ESSENTIAL DUTIES AND RESPONSIBILITIES:*



Perform maintenance, troubleshooting and development as part of unified
Voice Operations team in Cisco UCCE contact center environment.



1. Troubleshoot operational failures; monitor system operations in Cisco
UCCE environment.

2. Consult with business and technical stakeholders regarding Cisco UCCE
products and solutions.

3. Ensure adherence to established policies and procedures, change
management and security controls.

4. Familiar with standard concepts, practices, and procedures within a
particular field.



*Top Three Skills/Experience:*



1. Proficient use of CISCO ICM (version 8 or above) components

2. CISCO UCCE troubleshooting skills

3. Proficient use of CISCO Unified Communications Manager (CUCM version 7
or above)



*Required Skills/Experience:*



1. Excellent analytical, organizational, verbal and written communication
skills.

2. Extensive Proficiency in use of Cisco ICM (version 8 or above)
components.

3. Cisco Unified Communications Manager (CUCM version 7 or above).

4. MS SQL Server Management Studio and SQL queries.

5. Cisco UCCE troubleshooting is required.

6. Cisco CVP components.

7. Cisco CTI/OS Agent Desktop.

8. Cisco Response Applications (CRA) Historical Reports or Exony reporting

9. Excellent verbal and written communication skills required.

10. Ability to write routine reports and correspondence.

11. Ability to speak effectively before groups of customers or employees of
the organization



*Educational Requirements:*

· Bachelor's degree in related field preferred.**

· Minimum three (3) to five (5) years related experience preferred.




*Please reply to [email protected] or [email protected]*




-- 
Thanks & Best Regards,

*HABEEB *| AddOn Technologies, Inc
*Phone:* 734-956-4737 Ext: 160
*Email:* [email protected]
*Gtalk:* [email protected]
*Url:* www.addonusa.com

*Referral:* The greatest compliment you can ever give me is a referral.
Please pass my information to your business peers, friends and co-workers.

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