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Please send resumes to *[email protected]* <[email protected]>  along
with following details:



Hourly Rate on C2C :

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Hello



Greetings form Tech Pro !!!



One of client *Delta Air Line* Looking for a *Business Analyst* in *Twin
City MN/ Atlanta GA .*



Here is the Job Description :



*Role* : Business Analyst

*Duration* : 6-9 Months

*Location* : MN - SE Twin Cities /  Atlanta GA .





*BUSINESS ANALYST*



• Responsible for consultation to the internal and/or external customer

• Possess expertise in the customer area he/she supports and has technical
understanding of the business unit’s systems, capabilities, and respective
technologies

• Analyze customer processes and requirements

• Prepare specified project documentation according to Delta standards

• Assist in business process redesign as needed

• Maintain communication with customer and team members and promote a team
environment.



*Essential Responsibilities*: *



• Gather, develop, coordinate, and maintain business requirements for
various projects and/or systems from initial phase to final implementation,
assuring requirements meet standards.

• Interact with users, other portfolios, and vendors for full life cycle of
project.

• Troubleshoot, coordinate, and maintain production
systems/programs/applications, as needed.

• Produce scheduled and ad hoc reports as necessary.

• Assist in maintenance and communication of project status reports and
tracking.

• Provide user support and coordinate resolution of issues to include
change management, root cause analysis, and appropriate escalation as
needed.

• Develop use cases and functional specifications and coordinate the
capture of process models and functional testing, ensuring system is
functionally appropriate, technically sound, and well integrated.

• Develop and manage user acceptance criteria.

• Coordinate the process to analyze, evaluate, implement, and maintain
systems developed internally and/or externally with an outside vendor.

• Assist in the development of project definitions, cost/benefit and risk
analysis, work plans, progress reports, and presentations.

• Transition product support to systems operations.

• Assist in establishing end user training.

*May perform other duties as assigned.



*Basic Entry Requirements:*



• 3-5 years’ experience

• Bachelor’s Degree in Computer Science, Information Systems, or Business
Administration with two (2) to five (5) years of IT and/or business
experience, or any equivalent combination of experience, education, and/or
training.

• The ideal candidate has the above with three (3) to five (5) years
project coordination and previous airline business experience.





*Comments/Special Instructions:*



• Resource to help our support group keep up with reports and also to
develop tools to help us support our users



*Qualifications:*



• Resource will be used in a support/development role

• Supporting our users through working trouble reports, calls, emails

• Investigating the issue, determining the cause, working to correct

• Solutions range from explanations, work around, rebuilding the scanning
devices through our remote support tool or forwarding to the development
team for further investigation and resolution.







*Thanks and Regards,*

*Saurabh Sharma*

3000 Centre Pointe Drive

Roseville, MN 55113
Mail ID: [email protected]

651.634.1476                 :Direct

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