Local to CA
Service Now Developer Culver City, CA 6+ MONTH Job Summary The ServiceNow CMDB Developer will be primarily responsible for leading the design, development, configuration and deployment activities of the CMDB, Change and Discovery applications including integrations with third-party systems and support during version upgrades. The candidate will also need to have in-depth knowledge of all ITSM modules (Change Management, Incident Management, Release Management, Configuration Management, Problem Management, Knowledge Management, and Service Catalog). Job Responsibilities 1. Leads development for the design, administration, and continuous improvement of the CMDB and its associated automated discovery tools. 2. Provides proactive expertise and direction regarding CMDB depth and breadth, attribute granularity, security approach, automated configuration item (CI) discovery, data normalization, integration approaches, etc. 3. Provides expertise in CMDB Data Model and Discovery for development to ensure CMDB is accurate and discovered elements are under the change control qualification requirements. 4. Primarily responsible for building the CMDB integrations with the enterprise monitoring and service management tools. 5. Define reporting standards and metrics and implement periodic CMDB reporting in support of IT service management processes (incident, problem, and change management). 6. Works on complex development including Business Rules and Scripts (Client, Script includes, UI Pages, UI Scripts) etc. 7. Provides expert-level support and technical mentoring to junior developers and platform administrators. 8. Maintains an active list of all CMDB data cleanup efforts and prioritize as needed so the CMDB usability is the highest priority. 9. Confirm that CMDB data accuracy auditing is in place and present a metrics Wiki page or portal that provides these metrics. 10. Design and develop ServiceNow hardware and software asset management module for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement. 11. Design software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information. 12. Supports continuous improvement efforts to enhance our ServiceNow solutions. Technical Requirements 1. Must have at least 3 years of hands-on experience in ServiceNow with advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc. 2. Must have ServiceNow Discovery knowledge involving various SSH, PowerShell, WMI and MID server configuration. 3. Strong experience in web development frameworks such as Angular or Backbone and one (or more) scripting languages: JavaScript Python, Perl, Unix Shell, Windows Shell). JavaScript is preferred. 4. Web services experience required including SOAP, REST, JSON, and XML based integrations with various authentication options/techniques. 5. Experience with sourcing CMDB content from multiple discovery tools using various integration methods. 6. Experience aggregating, reconciling, normalizing data from disparate sources into a single CMDB. 7. Experience with ServiceNow Discovery or integration tools such as CyberArk, SCCM or AirWatch. 8. Experience with ServiceNow IT asset management lifecycle processes, licensing and contracts modules. General requirements 1. Understanding of basic relational data modeling concepts. 2. Strong process understanding with knowledge in ITIL v3 framework. 3. Strong analytic and decision-making abilities. 4. Ability to collaborate with others and to facilitate diverse views to common working understanding. 5. Strong communication skills, both written and verbal and demonstrated ability to influence and consult including providing options with pros, cons and risks around all key technical decisions during the project delivery. Regards, Yusuf Khan Email : [email protected] Gmail/ Gtalk: [email protected] United Software Group Inc. 565 Metro Place S. Suite # 110 Dublin, OH 43017 Phone: 614-414-3130 – ext - 1101 Fax: 1-866-764-1148 -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.
