Hi, I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details at *skum...@tekshapers.com <mgu...@tekshapers.com>* or call me at *248-565-4747 <248-565-4747>*168*
ServiceNow Administrator/Remedy *Location:* Raleigh, NC 6+ Months Contract Phone and Skype Required Skills: • Perform core configuration tasks • Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts • Use mobile clients • Activate plugins • Add users, groups and roles • Manage data with tables, the configuration management database (CMDB), import sets and update sets • Work with two key process applications: Knowledge Base and ServiceNow Service Catalog • Create workflow activities and approvals • Configure alerts and notifications • View upgrade history and status • Control system access and data security • Run reports, configure service level agreements (SLAs) and perform instance branding and customization Preferred Skills: • Proven ability to be responsible for the daily administration, maintenance and Change Management/Change Control • Excellent analytical, problem solving and troubleshooting skills with the ability to express technical issues to non-technical customers • Detailed knowledge of applicable security policies and standards • Bachelor's Degree in Computer Science, MIS, Engineering or related field • Ability to work independently with minimal direction. • Ability to communicate to a wide variety of audiences, both business and technical Hours of Support: • Initially the support hours will be during regular business hours but off hours support will be required to support the deployment to include nights and weekends. Additional Provisions • Pass both a client mandated clearance process to include drug screening, criminal history check and credit check. • Once candidate’s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process. • If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance. • All candidates must be a US Citizen, have permanent residence status, or an H1-B Visa. • Cannot have more than 6 month’s cumulative travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.) • All overtime must be pre-approved in writing by the client manager or his/her designated representative. • Agency will not be reimbursed for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time. • The enforced dress code is business casual, i.e. collared shirt with slacks for men, no skirts above the knee for women. Place and Period of Performance: Regards Sumit Kumar Sr. Talent Acquisition T: 248.565.4747 | Extn. 168 Fax : +1-248.254.7211 Tekshapers Inc. 1441 E. Maple Rd, Suite # 301,Troy, MI, 48083 Certification: WMBE Certified | E-Verified Company | ISO 9001:2008 Email is the best way to reach me. Save trees. Print Only When Necessary Disclaimer: If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at *rem...@tekshapers.com* <rem...@tekshapers.com> and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at https://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.