*Role –        **Genesys resource*

*Location – Sunnyvale / CA*

*Primary skills*:

 Working experience on Genesys Framework - Configuration,    Management,
Outbound, SIP
 Good exposure on SIP concepts [Outbound] and softphone [custom]
 Hands-on troubleshooting of SIP calls and provide technical solutions
Trouble shooting, root-cause analysis of Genesys SIP production critical
issues and work closely with product vendors to resolve
 Unix/Linux OS and Unix Shell Scripting
Tools - Eclipse, Toad for Oracle DB, Netscout, Splunk

 *Secondary skills:*

 Genesys eServices Knowledge
 Exposure to migration projects and disaster recovery setup of Genesys
 Working with multiple teams for production infrastructure and application
setup related issues
 Good understanding of Oracle database concepts and SQL queries
Java/J2EE - Core Java, any MVC framework, Weblogic, Apache Tomcat, Jetty
 Logging Framework - Genesys and any unix/Java-based logging/archiving

[image: cid:image001.jpg@01D0BE16.B9DD7240]

Nityo Infotech Corp.
666 Plainsboro Road,

Suite 1285

Plainsboro, NJ 08536

*Rohit Kumar*

Desk : 609-853-0818 EXT-2104
Fax :   609 799 5746


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