*Position: Infrastructure Security Location: Chicago, IL * *Duration: 12 Months*
*Skills:* • Ability to test, configure, deploy, install, implement, maintain, patch, upgrade, refresh, administer and support the following technologies: • HP Voltage for Email encryption and Data Encryptions o Experience in Encryption o Experience in Mail flow and encryptions and integration with Outlook • Excellent Troubleshooting Skills on Proxy and Web gateway • Co-ordination with multiple stake holders / Third party Vendors for break-fix. • Excellent listening skills & ability to communicate clearly and fluently in English • Must be able to lead and participate in outage calls • Create the Standard Operating Procedure and update the knowledge database documentation whenever required • Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report. • Follow Compliance and Regulation policy of TCS and Customer • Understand the SLA and ensure the SLAs are met as per the TCS agreement with customer • Work with offshore team and ensure deliverables are delivered on time • Able to create policy and procedure manual • Ability to present reports to all level of clients, internally and externally • Excellent organizational & communication skills • Ability to adapt and influence in a rapidly changing environment • Strong interpersonal, communication, organization and follow-through skills • Ability to understand customers’ expectations and implement new technologies • Develop and maintain a relationship with clients • Responsible for customer satisfaction • Produce and maintain detailed technical documentation for assigned tasks and projects • Demonstrate ability to work effectively in a team environment • Create design and support documentation • Offer ideas for quality and process improvements that align with the organization's goals • Assist in the implementation of best practices, processes and tools Experience required: 7 + Years Relevant Years of Experience: 5+ Years Must Have Technical Qualifications: Bachelor Degree Must Have Business Qualifications: NA Nice to Have Qualifications: • Good knowledge in ITIL *Thanks & Regards* *Ajeet Dwivedi* (IT Recruiter) Email: [email protected] -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.
