Hi,
Hope you are doing great.
I have a urgent client requirement


*Position                 : IVR Tech BUSINESS Analyst*

*Location               :**  Atlanta, GA*

*Duration               :  Long Term*



*Job Description* :

*8 years* of experience.

•               Meeting with business owners (need to have good
communication skills)

•               Collecting business requirements

•               Translating them into technical specs, writing SRS (System
requirement Specification) documents, and design documents (Visio diagrams
of transaction process flows, data flows, functional diagrams)



*Skills required – *

  Must have IVR expertise (any major IVR platform vendor like Avaya) either
as Technical Analyst

Strong verbal and written communication skills (experience writing
technical specifications, and diagrams)

Experience collecting and vetting business requirements and translating
them into technical specifications documents

Understanding of complex IVR architectures (IVR CTI plus application and
services middleware)

Understanding of Agile development process/rules (helpful but not required)
.



 *Thanks and Regards…*

Pragyan Dixit

Technical Recruiter

[image: cid:image001.jpg@01D14DEF.5BAD6DB0]408-722-9446 [image:
cid:image002.jpg@01D14DEF.5BAD6DB0]pragya...@e-solutionsinc.com

ADDRESS:- e-Solutions Inc| 2 N. Market St., Suite # 400, San Jose, CA
-95113,

WEBSITE:- www.e-solutionsinc.com

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