Hi,

I have an urgent requirement with one of my clients. Please find the job
details below and forward me your updated resume along with your contact
details at *[email protected] <[email protected]> *or call me at
*248-565-4747*168*

*ServiceNow Developer/Admin SME*

*Washington, DC*

*End Client is FCC: Federal Communications Commission in DC*

*6 months contract approx*

*USC or GC *

They want someone who is experienced in IMPLEMENTING ServiceNow. So the
client has the product they need it implemented. So Techno Functional

   - Engage process owners and business stakeholders to translate business
   requirements into feasible functional requirements
   - Work with application owners to update workflow tasks and approvals
   for automated processes
   - Configure and implement ServiceNow solutions using scripting as well
   as leveraging all appropriate components offered by Service-Now to meet
   specific business needs
   - Provide subject matter expertise, act as technical product advocate,
   design, develop and implement ITIL processes, ITSM, ITAM, Knowledge, Demand
   and Release Management modules within ServiceNow platform.
   - Evaluate complex business and technical functions to convert into
   automated workflows and innovative solutions
   - Lead and guide offshore resources towards a common development
   framework, methodology and deliverable
   - Deliver consistent continuous improvement of user experience,
   processes and development
   - Drive process, UI and workflow delivery with a focus on best practices
   including ITIL
   - Gather user input, lead focus groups and facilitate workshops

  *Education, Experience, & Skill Requirements:*

   - Minimum 3 years of ServiceNow development and implementation experience
   - Strong working knowledge in all aspects of Service Management, Asset
   and Configuration Management and ITIL practices
   - Self-starter that possesses strong self-motivation that will drive
   cross-team technical decisions
   - Ability to manage multiple projects simultaneously
   - Extremely strong written and oral communication skills with strong
   attention to detail
   - Ability to translate complex business issues into achievable objectives
   - Team building and collaborative leadership skills to build consensus
   solutions
   - Bachelor’s degree in relevant field or equivalent experience

Regards

*Sumit Kumar*

Sr. Talent Acquisition

*T: 248.565.4747 | Extn. 168*

*[email protected] <[email protected]>*

Fax : +1-248.254.7211

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