*Role: Salesforce UI/ UX Developer*

*Location: Los Angeles, CA*

*Duration: 12+ Months*

*Interview: Phone/Skype*



*Job Description : *



1. SFDC (Sales Force) Developer



- Skill - Extensive experience in SFDC UI/UX design and development
(minimum 6+ years in that)



Sales Force (SFDC) Call Center Implementation expertise



          - 2+ years of Call Center / contact center and Healthcare
experience



Detailed JD below - please send only folks who fit the profile.







Project:



Design and Develop the UI / UX part of the Salesforce application for a
Call Center (Service Cloud) from scratch.







The CRM will have to:



- Integrate with the LA Care Phone system to help identify callers (Cisco)



- Store Contact, Case and Activity information related to all calls



- Perform Case management



- Integrate with internal and external data sources (web services, batch
integration)



- Provide state mandated reporting



Rick

*[email protected]* <[email protected]>

11974 Greywing Court,

Reston, VA

20191

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