"Peter Cooper" <[EMAIL PROTECTED]> wrote in message news:[EMAIL PROTECTED] > John > > Or have an open, searchable list of problems (non-sensitive) > availiable to supported clients !
The interesting thing is that the data and the screens already exist in the ISC Support system. By simply adding a "public response" flag, those records to be batch exported to a db outside the firewall and made available to the public. I can see some problems for ISC with this approach but it would sure be nice. Sometimes, just browsing in reverse order will let you see solutions to problems you didn't even know you had! -- John Bertoglio Senior Consultant co-laboratory office: 503-538-8691 mobile: 503.330.6713 fax: 503.538.8691 www.co-laboratory.com > > but that's an old wish list item > > Peter > > On Mon, 16 Aug 2004 11:30:40 -0700, "John A. Bertoglio" > <[EMAIL PROTECTED]> wrote: > > >Hadi: > > > >Thank you very much for letting the group know the solution. I wish ISC > >would copy the NG on any response to posts that do not contain > >client-sensitive information. >
