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The manager as a coach

One of the biggest enablers to high performance in organisations is the
ability of managers to provide feedback and performance coaching. While this
may be the intent of most organisations, they are a long way from being able
to effectively instil this skill in their managers.

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Most Indian industry captains complain that their middle management lacks
maturity. One witnesses issues of insecurity of team leaders, attrition due
to bad people managers and dwindling profits because a recently promoted
business manager couldn't train his team to move up the learning curve.

To move to a high performance culture, the managers need to move away from
being in command and control to enabling their employees unlock their true
potential, leverage their strengths and achieve their aspirations. Managers
should be able to handle 'difficult' conversations as well as motivate the
employees for superlative actions.

The managers have to be trained to be leaders before they can train their
teams to become top performers.

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