On Aug 14, 3:26 am, Kody <[EMAIL PROTECTED]> wrote:
> History:
> I am an applications admin for our company's Helpdesk tool, Service
> Desk Express.
> We use emails to send out approval requests for system changes.
> Almost all of our company use Windows Mobile phones, but there are a
> handful that now have Iphones.
>
> Problem:
> I have embedded a Mail To link in our emails for Change Approvals to
> approve or reject a change request. It has been working perfectly,
> not only in Outlook, but also on our Windows Mobile phones.
>
> There are now some executives in our company who have switched to the
> Iphone. They are not able to get the Mail to link to work. The
> Iphone does not like the HTML coding for spaces or something like
> that. I am hoping someone has run across this before and has a
> solution.
The mailto pseudo protocol does not have any public specification and
is generally considered deprecated. Browsers support it for
historical reasons and backward compatibility (like marquee and
similar), it wasn't a good idea to rely on it in the first place. A
form that posts back to the server is a much more robust solution.
For the record, testing shows that mailto is supported on iPhone so
likely the format of the attribute string is the issue.
> Here is a portion of the HTML i am using:
[...]
> <a href="Mailto:[EMAIL PROTECTED]; {DB,Change Request,Initiator
> Login ID,"Sequence" = {TR,[EMAIL PROTECTED]
There are a number of resources[1] that define formats for the value
of the mailto attribute, none of them have anything like the string
you have above. The string as posted contains HTML syntax errors.
What is the actual string that the browser gets?
Testing Mobile Safari on iPhone 2.0.2 indicates that the attributes
defined at MSDN work except for bcc.
<a href="mailto:[EMAIL PROTECTED]&Body=Foo
%20bar">Mail request</a>
1. MSDN Mailto <URL: http://support.microsoft.com/kb/188019 >
or Google "HTML mailto"
--
Rob
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