Hi, Specific probing using curl still fails for me --- ws124:Downloads johnm$ host support.netapp.com support.netapp.com has address 216.240.18.16 support.netapp.com has IPv6 address 2620:10a:4001:4000::a16
ws124:Downloads johnm$ curl -v -6 http://support.netapp.com * About to connect() to support.netapp.com port 80 (#0) * Trying 2620:10a:4001:4000::a16... connected * Connected to support.netapp.com (2620:10a:4001:4000::a16) port 80 (#0) > GET / HTTP/1.1 > User-Agent: curl/7.21.4 (universal-apple-darwin11.0) libcurl/7.21.4 OpenSSL/0.9.8r zlib/1.2.5 > Host: support.netapp.com > Accept: */* > < HTTP/1.1 200 OK < Set-Cookie: ACE-COOKIE-SUPPORT-PRD=R4002152802; path=/ < Date: Mon, 03 Jun 2013 21:05:03 GMT < Set-Cookie: ObSSOCookie=3rh1xeBtdJPB5upsXmhae9A1mb%2FPCfWcc7rENfwF4oVcS%2BT94R9n6IiwzmR5eadGs7Cc%2BP9kmA3yOPijdcLB8GLar%2BtWhfkz4%2BnxBUWnGfk0lTxrP4swRURCrWO7%2F8rii9fpW2pTjQL6UcWR3YxE0CJcAaRZUQ9E5desYebgcT5HNUve3RewZKL9XVMP%2F6IEK7QCMp9fFJhfqPABU0HmJ%2FPoHApYeeqgha%2B0nNBGuwSDF3sYst93uFC5aI9vHmJAB9BQ17EaHZu29RviSJBzqEQvIfl1vTt%2BKKoJvRh%2FD%2FU%3D; httponly; path=/; domain=.netapp.com; < Cache-Control: public < Pragma: public < Content-Type: text/html; charset=UTF-8 < X-Powered-By: Servlet/2.5 JSP/2.1 < Set-Cookie: ACE-COOKIE-PORTAL-P=R3062109623; path=/ < Set-Cookie: JSESSIONID_NGPORTAL=LmtxRtGfxq28bqYvhLDpJ4lpVw93Zz25vdYXnHJ250Mfm3JMJtPk!602531106; path=/ < Vary: Accept-Encoding < Transfer-Encoding: chunked < * Recv failure: Connection reset by peer * Closing connection #0 curl: (56) Recv failure: Connection reset by peer ws124:Downloads johnm$ curl -v -6 https://support.netapp.com * About to connect() to support.netapp.com port 443 (#0) * Trying 2620:10a:4001:4000::a16... connected * Connected to support.netapp.com (2620:10a:4001:4000::a16) port 443 (#0) * SSLv3, TLS handshake, Client hello (1): * Unknown SSL protocol error in connection to support.netapp.com:443 * Closing connection #0 curl: (35) Unknown SSL protocol error in connection to support.netapp.com:443 ws124:Downloads johnm$ --- Web browsing with Chrome does connect OK - falls back to IPv4. John On 4 June 2013 05:47, Frank Bulk (iname.com) <[email protected]> wrote: > A few minutes ago I received an email from the tech who was communicating > my > case with their network team that the solution was migrated from their > staging environment to production. I just now confirmed that the issue is > now resolved. > > The actual fix was not communicated to me. > > I have asked why they just didn't remove the AAAA while troubleshooting. > > Frank > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of > Bernhard Schmidt > Sent: Tuesday, May 14, 2013 4:47 PM > To: [email protected] > Subject: Re: Looking for support.netapp.com contact > > Am 03.04.2013 20:03, schrieb Bernhard Schmidt: > > > today I had the first "we enabled IPv6 and $something is really broken" > > incident for months, if not years. https://support.netapp.com connects, > > sends a certificate and then just hangs. Of course this does not trigger > > any failover, so the site was completely broken from the user > > perspective. Not too happy to introduce them to > > network.dns.ipv4OnlyDomains in Firefox :-( > > 6 weeks later it is still broken. If SOMEONE is considering buying from > them I would appreciate some bashing of the sales clerk, maybe that > would wake them up. > > Bernhard > > >
