http://www.washingtonpost.com/business/economy/security-clearance-contractor-usiss-workers-felt-pressure-to-do-more-and-faster/2013/09/20/c62c7498-2208-11e3-b73c-aab60bf735d0_story.html
By Jia Lynn Yang
The Washington Post
September 20, 2013
When Ileana Privetera started working for the contractor USIS, the firm
that vetted National Security Agency leaker Edward Snowden and Navy Yard
shooter Aaron Alexis, it sounded like the perfect job. A mother, she would
have flexible hours for her family, and she would be helping the country
by running background checks on people who were doing the government’s
most critical jobs.
She quickly learned that she was being asked to do the impossible.
A computer-software system spat out assignments for her every week with
new people to interview. The deadlines were merciless, with as many as 10
cases due in a single day.
Privetera was driving madly from one end of Los Angeles to another to
complete interviews. And she was never sure whether she was asking enough
questions as she probed people’s personal lives, asking about their rocky
marriages and finances.
"I didn’t like the feeling, 'Am I doing this right?' " said Privetera, who
left her job at USIS in December after about five months. "I felt like we
were doing something important."
[...]
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