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Maybe I am missing something but I believe you are running down the wrong
path.
I cannot speak definitely about the system agent connectivity but as for the
RS Engine - the keys that are generated incorporate the computer name and
the login ID when it was installed, therefore the IP can be changed to
whatever - generating a new key will NOT help.
Can you "PING" the engine from the console?
If not, sounds like a network connectivity issue. Ensure a correct default
gateway / subnet mask is assigned to each system or troubleshoot along that
line.
Definitely no reason to reinstall or delete the engine database/policy
files.
v/r
John
-----Original Message-----
From: Karl Jaeger [mailto:[EMAIL PROTECTED]]
Sent: Friday, June 09, 2000 7:26 AM
To: Beck Bryant
Cc: [EMAIL PROTECTED]
Subject: Re: Problem reporting to Real Secure console
Hi,
there is a workaround to reinstalling the engine/agent:
1. distribute the new console public key to your engine
2. delete the three netengine/hostagent files (par,raw,tag)
3. delete the current and the daemon policy
4. restart the engine and reconnect
BR
Karl Jaeger
BDG
Beck Bryant wrote:
>
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to
> [EMAIL PROTECTED] Contact [EMAIL PROTECTED] for help with any
problems!
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>
> My Real Secure console was just moved physically and the IP address was
changed from one static address to another. Because of this, my RS agents
and engines are now not reporting to the console.
>
> Real Secure Tech Support has advised that I need to do a re-install on
each machine to re-establish the correct IP address.
>
> This sounds excessive to me. Has anyone else had this problem? Thanks for
any help you can offer.
>
> Beck
