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We have struggled with this issue at our company for some time now and would
appreciate a simple yet truthful answer to the following question:
1. Has anyone got this thing to work when the Primary Console is offline? I
mean, besides being able to poll agents (big deal), the ISS manuals state
unequivocally that you can 'manage' agents. What does that mean? It
certainly does NOT mean that you can run sessions with existing built-in or
custom policies against those agents because the signing authority of the
Primary CA on the Backup is NOT recognized! In other words, whenever we try
to execute a session from the Backup Console (with the Primary down of
course), the CAL service just spins its wheels and does absolutely squat!
We've done everything by the book and more with NO SUCCESS whatsoever to
show for our efforts.
To date, we have yet to receive an adequate reply from ISS Tech Support or
the product developers overseas as to what we're doing wrong (if anything).
Anybody - please just tell us if you've got this thing to work as
advertised, or if its' just a pig in a poke!
Much obliged.
Victor Bonca, MCSE + Internet
Sr. Technical Analyst