I have seen something similar to what you're describing. All of my sensors as well as the 'back-end' components go to 'unknown' in the status column at the same time for no apparent reason. I've found that if you select details, you'll see the components are still active. With the application, enterprise database, event collectors, and SFM, I've found that within details if I click the refresh button, the status will update, but the refresh from the drop-down menus doesn't work.
I have hundreds of sensors so this isn't a feasible solution for them, can someone from ISS respond with suggestions for a fix?
I have found an ISS 'known issues' article in the knowledgebase (Answer ID 2142) that might be related to the issue. It calls for creating a new SQL Agent job, which I did, it is running, successfully, but it doesn't seem to help.
Bob
Robert J. Craig, CISM, CISSP, SSCP
Senior Security Engineer
NETSEC
13525 Dulles Technology Drive
Herndon, VA 20171
[EMAIL PROTECTED]
http://www.netsec.net
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of [EMAIL PROTECTED]
Sent: Thursday, July 31, 2003 12:48 PM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: [ISSForum] problems since db update
I am experiencing the same problem.
Since installing the db update yesterday all my SiteProtector components have gone offline more then 4 time.
Osaro
"DENO, KEITH A"
<[EMAIL PROTECTED] To: [EMAIL PROTECTED]
et.com> cc:
Sent by: Subject: [ISSForum] problems since db update
[EMAIL PROTECTED]
s.net
07/29/2003 01:33
PM
I applied the db update yesterday to site protector, and since then the components have gone offline 3 times. The sensors do not restart gracefully and I have to bounce alot of the individual sensors.
Has anyone else experienced this problem, and does anyone have any suggestions on how to resolve?
Keith Deno
Data Security
Fleet Libris Information Solutions
69 State Street
NY EH 34206B
Albany, NY 12207
Phone: 518.471.1888
Fax: 518.471.1841
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