Known bug due to ISS 6 XPU registry keys not being cleaned out properly.
Especially if you uninstalled ISS 6, rather than let ISS 7 upgrade it.
We've just been all round the houses on this problem ourselves.
This will probably work:
0) Consider copying any downloaded ISS XPUs from
\Program Files\ISS\ScannerConsole\Update\{*.ini,*.xpu} to save
downloading them again.
1) Uninstall ISS 7 from Control Panel -> Add/remove programs
2) Install ISS 6
3) Install all ISS 6 XPUs from XPU install
4) Uninstall all ISS 6 XPUs from XPU uninstall (see the ISS 7 Readme
for the reasons for cleaning out registry keys - this clears out
most of the keys, finish the job in step 8)
5) Clean up your temporary directories which may be overflowing by
now, especially look in
\Documents and Settings\<user>\Local Settings\Temp\
6) Uninstall ISS 6 from Control Panel -> Add/remove programs
7) Delete all files in \Program Files\ISS\ (well, mabe not all if
you have other ISS software installed)
8) Delete registry droppings; look for "Scanner6" (part of filenames)
and "XPU" and be careful. Delete either the single value+data or
the entire key, depending whether just the value looked as though
it was added by ISS install or the whole key.
9) At this point you should have purged your system of all ISS 6.
Have a strong drink.
10)Ensure you have MSDE SP3 installed properly. See the ISS
Knowledgebase (http://www.iss.net/support/knowledgebase/) article
1918 (you get this by doing a search for "1899"!)
11)Install ISS 7
12)Copy your new licence key into
\Program Files\ISS\ScannerConsole\Licenses\
13)Start up ISS 7 so it can read and move the licence key. Exit ISS.
14)Install all ISS 7 XPUs from where you saved them in step 0.
Note that you cannot do this from a networked drive as the
install hangs.
15)Clean up your temporary directories again, as they will have
hundreds of MB of unpacked XPUs - see step 5.
16)Pour yourself another stiff drink while writing to your manager
to explain why you have been doing this installation all week.
Andrew Yeomans ([EMAIL PROTECTED])
Global IT Security Technology, Dresdner Kleinwort Wasserstein
Tel: 020 7475 9086 Mobile: 07967 225095
-----Original Message-----
From: Tracey Losco [mailto:[EMAIL PROTECTED]
Sent: 29 September 2003 21:26
To: [EMAIL PROTECTED]
Subject: [ISSForum] ISS 7.0 - indefinitely queuing scans
Hello there,
I am going to apologize ahead of time if this is the incorrect place
to ask this question. I checked through the list to see if someone
had already asked this question, but I didn't not see any reference
to it.
I have upgraded to ISS 7 on a WinXP machine, however now whenever I
try to run a scan of any machine on my network, the status window
show the scan as being "queued" and it never actually starts. It
worked perfectly fine with the previous version of ISS and I never
had any problems.
Has anyone experienced this? Does anyone have any suggestions?
Thanks in advance,
Tracey
--
--------------------------------------------------------------------
Tracey Losco
Network Security Analyst [EMAIL PROTECTED]
ITS - Network Services http://www.nyu.edu/its/security
New York University (212) 998 - 3433
PGP Fingerprint: 8FFB FE47 6156 7BF0 B19E 462B 9DFE 51F5
_______________________________________________
ISSForum mailing list
[EMAIL PROTECTED]
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo
----------------------------------------------------------------------
If you have received this e-mail in error or wish to read our e-mail
disclaimer statement and monitoring policy, please refer to
http://www.drkw.com/disc/email/ or contact the sender.
----------------------------------------------------------------------
_______________________________________________
ISSForum mailing list
[EMAIL PROTECTED]
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo
