Tracey, I believe that a reinstall is unnecessary. We usually see this behavior when there is a discontinuity between either what the database blade and the database are expecting to see or when there is a communication problem between the Console and the sensor. I would suggest that you first cycle the services several time. Do this first by stopping the issDaemon service and observing in task manager to see if the issCSF.Exe, ISCSrv.exe, and all the blades execute a shutdown. If they do, good, restart the issDaemon and reattempt the scan. If they do not properly shutdown you can then try to stop the Internet Scanner Controller service and once again monitor the processes to see if the blades all shut down (ensure also that the issCSF.Exe process is not present, if it is kill it). If they do, good, attempt to restart the issDaemon service, which will in turn start the issCSF.Exe process which then starts the ISCSrv process which then starts all the blades. If all start properly, just to ensure good communication, stop the issDaemon and ensure all related process properly obey the shutdown. Then restart the issDaemon and once all related processes have started, open the console and reattempt your scan.
If this does not succeed, please contact ISS Technical Support before you do anything like an uninstall. They can help you further on this kind of issue. Cheers, -- L� Lynn E. Lowrie -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, October 01, 2003 4:42 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: RE : [ISSForum] ISS 7.0 - indefinitely queuing scans Hi, In order to resolve your problem, you have to reinstall IS7 without the GUI. So, you will control it with Siteprotector console. We'll have to wait a new XPU to solve the problem. William Mikanowski Security Expert [EMAIL PROTECTED] NextiraOne France - 84, rue Charles Michels - 93284 Saint Denis Cedex http://www.nextiraone.com -----Message d'origine----- De�: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de [EMAIL PROTECTED] Envoy�: lundi 29 septembre 2003 22:26 ��: [EMAIL PROTECTED] Objet�: [ISSForum] ISS 7.0 - indefinitely queuing scans Hello there, I am going to apologize ahead of time if this is the incorrect place to ask this question. I checked through the list to see if someone had already asked this question, but I didn't not see any reference to it. I have upgraded to ISS 7 on a WinXP machine, however now whenever I try to run a scan of any machine on my network, the status window show the scan as being "queued" and it never actually starts. It worked perfectly fine with the previous version of ISS and I never had any problems. Has anyone experienced this? Does anyone have any suggestions? Thanks in advance, Tracey -- -------------------------------------------------------------------- Tracey Losco Network Security Analyst [EMAIL PROTECTED] ITS - Network Services http://www.nyu.edu/its/security New York University (212) 998 - 3433 PGP Fingerprint: 8FFB FE47 6156 7BF0 B19E 462B 9DFE 51F5 _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo
