Hi Jim,
Eduardo is right. Check the sizes of the license files downloaded from the
ISS License Registration Center. I had this problem before and ISS had to
reset the licenses.
Good License files have sizes as follow:
- Internet Scanner around 16 Kb
- RealSecure Sensors around 4 Kb
I hope this helps.
Regards,
Jovan Gonzalez Silva
Project Engineer
ETEK INTERNATIONAL - COLOMBIA
"Eduardo Palacio
Osorio" To: "Mohr James" <[EMAIL
PROTECTED]>, "[EMAIL PROTECTED]"
<[EMAIL PROTECTED] <[EMAIL PROTECTED]>
.com> cc:
Sent by: Subject: Re: [ISSForum] Manual Upgrader
says it cannot find the license fi le
[EMAIL PROTECTED]
ss.net
24/11/2003 03:32
p.m.
Jim:
Definetly your license must be corrupted some how. Look for the original
key file generated by the WOS with the format: iss_xxxxxxxx_key.key Where
the first 6 x correspond to your OCN and the last 2 to a sequential number.
The MU will take any valid license for IS(Internet Scanner) or RS(Real
Secure).
Regards
epo
----- Original Message -----
From: Mohr James
To: Ballerini, Jean Paul (ISS EMEA) ; Schmehl, Paul L ;
[EMAIL PROTECTED]
Sent: Monday, November 24, 2003 10:26 AM
Subject: AW: [ISSForum] Manual Upgrader says it cannot find the license fi
le
At this point, running it once or twice is pretty moot. I have not even
been able to run it once. It simply will not take the license key. When I
start the manual upgrader, it asks for a license key, so I selec the one
containing the sensors (as someone suggested). Each time, I get the
message "The license file was not found." The license file is in the same
directory and the manual upgrade and I am given a dailog box where I input
the location, so why cannot it find the file????
Regards,
Jim Mohr
-----Urspr�ngliche Nachricht-----
Von: Ballerini, Jean Paul (ISS EMEA) [mailto:[EMAIL PROTECTED]
Gesendet: Montag, 24. November 2003 10:49
An: Schmehl, Paul L; Mohr James; [EMAIL PROTECTED]
Betreff: RE: [ISSForum] Manual Upgrader says it cannot find the
license fi le
See below.
Jean Paul
Again, I'm new at this, so I could be wrong, but here's how I did
it.
1) I ran MU on my laptop to download all the updates.
2) I copied the entire directory structure of MU over to the SP
server
3) I copied the 5 xml files (in the MU directory) to the %appserver%
\XPU
directory
4) I ran MU on the server, declined to download the catalogs
(because I
can't) and then chose File\Copy Files to RSSP and "pointed to" the
xml
files in the XPU directory
At that point, MU created an update directory under %appserver%\XPU
and
copied all the files from the MU directory to the %appserver%
\XPU\update
directory. There are subdirectories under update for Internet
Scanner,
Site Protector, etc.
So, you *do* have to run MU on the server, in order to get the files
copied to the correct location, but you also have to run it on a box
that has Internet access in order to download the udpates.
[Ballerini, Jean Paul (ISS EMEA)] You don't have to run the MU
twice. Once it has run on your machine connected to the Internet,
you just have to copy the xml files and the update directory (with
subdirectories).
Afterwards, you have to get SPCore to re-read the xml files (the
simplest way is to open the properties, check and uncheck a box, and
apply. This will apply the properties and do the trick).
At that moment you'll have the updates available on the AppServer,
ready to be applied.
BTW, you can delete the update directory on the server any time you
want
and just run MU again to recreate it.
The updates won't work unless your license is "registered" with both
SP
and the scanner (and I would assume any other pieces you have - we
only
have scanner and SP right now.)
[Ballerini, Jean Paul (ISS EMEA)] MU only needs one valid license.
When you start it, it will check if it is still valid and then run.
HTH.
Paul Schmehl ([EMAIL PROTECTED])
Adjunct Information Security Officer
The University of Texas at Dallas
AVIEN Founding Member
http://www.utdallas.edu/~pauls/
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