Hi Fabio,
I'll describe a few steps below which may help
you;
1) Check if SQL service is running with administrator
account, and if the servcies are running fine (both SQL server and SQL server
agent); after changing the password, the SQL server or the SQL server agent may
not be able to logon
since you mentioned that all sensors
are showing as active, I'm pretty confident that the sensors are logging to the
database However you can check this by the size of database. If sensors are
logging to the database you will see a increase in size of RealSecureDB. You can
drill down further and check if the rows in "sensordata" tables and
"observances" tables are increasing. This can be easily done through SQL
enterprise manager.
2) If the above checks are fine, the problem may with
the database and not with the sensors. One possible issue is that the
sensoranalysis load job may not be running.
Whenever you connect to the SP
server, the SQL server agent runs a job called "load sensor analysis data", you
can check the status of this job through the Enterprise
manager.
if this job fails, the result is data will not appear
on your console even though it is present in the database..
Let me know if this helps .
Warm Regards,
Shailesh A
Network
Security Engineer,
HCL Comnet Ltd.
117
Nelson Manickam Rd.
Chennai 600029 India
Tel: 23741884
-----Original Message-----
From: Fabio A. Bicudo Duarte [mailto:[EMAIL PROTECTED]
Sent: Friday, November 28, 2003 7:32 PM
To: [EMAIL PROTECTED]
Subject: [ISSForum] Problems after changing a passwordHi all,I've changed the administrator's password in my SiteProtector machine and my sensors stop logging.Does anyone knows what can be happening?I've reinstalled my sensor but the problem is the same.I have no errors in the SiteProtectors console, all my components are in state "active" and there's no error messages in the EventViewer.Thanks in advance,Fabio Bicudo
