Hi, You need to amend the iss.access file which is located under the iss daemon folder on the sensor. Edit this file and ensure the right account has the correct rights, ie masterstatus and key administrator rights
Regards Jeff -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of SAIDI Youssef Sent: 15 July 2004 11:31 To: [EMAIL PROTECTED] Subject: [ISSForum] -Real secure network sensor-Key administrator! Hi all, to install Real Secure network sensor 7.0, I desinstall first 6.0 version and install the 7.0. I also upgrade my WGM from 6.0 to WGM 6.5. My license key is OK. and RSA keys are in the right locations. But when I configure my sensor to be managed by my console I have the following messages : ---------------------------------------------------------------------------- ------------------- Verifying that you can configure the sensor. Connecting to Sensor... Connected to the Sensor successfully. Verifying that the sensor can be monitored by an Event Collector... The sensor can be monitored by an Event Collector. Verifying you are a KeyAdministrator for the Sensor... You are not a Key Administrator for the specified Sensor. Please choose another Sensor or have your RealSecure Administrator make you a Key Administrator of the specified Sensor. Disconnecting from Sensor... Disconnecting from the Sensor... Disconnected from the Sensor successfully. Sensor verification failed. You may not configure the sensor. ---------------------------------------------------------------------------- ----------------- the installation is not completed and the problem persists Any suggestions ???? Thanks ------------------------------------------------------------------ SAIDI Youssef DSI/MQS Casablanca-Morocco [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ------------------------------------------------------------------ ======================================================= Ce message et toutes les pieces jointes (ci-apres le "message") sont confidentiels et etablis a l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisee est interdite. Tout message electronique est susceptible d'alteration. La SOCIETE GENERALE et ses filiales declinent toute responsabilite au titre de ce message s'il a ete altere, deforme ou falsifie. ======================================================= This message and any attachments (the "message") are confidential and intended solely for the addressees. Any unauthorized use or dissemination is prohibited. E-mails are susceptible to alteration. Neither SOCIETE GENERALE nor any of its subsidiaries or affiliates shall be liable for the message if altered, changed or falsified. ======================================================= _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.719 / Virus Database: 475 - Release Date: 12/07/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.719 / Virus Database: 475 - Release Date: 12/07/2004 _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
