Hi, If you are using a firewall to the WWW, you have to do rules to allow your machine to connect to another update server.
Ip address 209.134.161.18. They don't tell in the documentation. Regards Albert Hertzog Technology Risk Management +2711 889 5208 +2783 660 8994 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wassim Nakadi Sent: 01 February 2005 04:50 To: [email protected] Subject: [ISSForum] SiteProtector SP5 Hi, Just finished installing a new SitePro sp5 from the latest Deployment manager. the XPU status for all sensors is "unavailable" I added the realsecure license as well as other licenes. Configured the proxy setting from both the "preferences tab" and the new Update Server and added a username and password. I restarted the Appl. service and i also restarted the whole server and still the the XPU status for all sensors is "unavailable". i downloaded the latest xml file manually, and still i get the same issue. i checked the file UpdateServer.log : *********************************************** 2005/02/01 15:06:37.60 T:0464 US_DownloadingThread::SetTheGuid Found the update_server section. 2005/02/01 15:06:49.85 T:0b80 CUpdateServices::LoadUpdatePolicy() Failed to load update policy file: 2005/02/01 15:06:49.85 T:0b80 CUpdateServices::Reload() Failed reloading update policy. 2005/02/01 15:06:49.85 T:0b80 CUpdateServices::LoadUpdatePolicy() Failed to load update policy file: 2005/02/01 15:06:49.85 T:0b80 CUpdateServices::Reload() Failed reloading update policy. 2005/02/01 15:06:50.29 T:0b80 No cached license data found. US_License::GetCachedCredentialString 2005/02/01 15:06:50.29 T:0b80 SelfUpdate LaunchUpdaterThread No license credentials yet, cannot start self-updating schedule. 2005/02/01 15:06:50.98 T:0c30 Xpu SessionConfigInterface Error message from Controller 0 for file SiteProtector/XPU_4_0.xml: -950468599 - The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:06:50.98 T:0c30 Xpu SessionConfigInterface SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure SiteProtector\Application Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_4_0.xml - -950468599 : The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:06:50.98 T:0c34 Xpu SessionConfigInterface Error message from Controller 0 for file SiteProtector/RiskIndex.xml: -950468599 - The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:06:50.98 T:0c34 Xpu SessionConfigInterface SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure SiteProtector\Application Server\webserver\Apache2\htdocs\XPU\SiteProtector/RiskIndex.xml - -950468599 : The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:06:50.98 T:0c2c Xpu SessionConfigInterface Error message from Controller 0 for file SiteProtector/XPU_2_5.xml: -950468599 - The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:06:50.98 T:0c2c Xpu SessionConfigInterface SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure SiteProtector\Application Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_2_5.xml - -950468599 : The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:07:01.25 T:0d88 Xpu SessionConfigInterface Error message from Controller 0 for file SiteProtector/XPU_2_5.xml: -950468599 - The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:07:01.25 T:0d88 Xpu SessionConfigInterface SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure SiteProtector\Application Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_2_5.xml - -950468599 : The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:07:01.42 T:0d8c Xpu SessionConfigInterface Error message from Controller 0 for file SiteProtector/XPU_4_0.xml: -950468599 - The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:07:01.42 T:0d8c Xpu SessionConfigInterface SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure SiteProtector\Application Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_4_0.xml - -950468599 : The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:07:01.54 T:0d90 Xpu SessionConfigInterface Error message from Controller 0 for file SiteProtector/RiskIndex.xml: -950468599 - The send operation failed due to a communication failure. [ID=0xc7590009] 2005/02/01 15:07:01.54 T:0d90 Xpu SessionConfigInterface SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure SiteProtector\Application Server\webserver\Apache2\htdocs\XPU\SiteProtector/RiskIndex.xml - -950468599 : The send operation failed due to a communication failure. [ID=0xc7590009] ********************************************************** Regards _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. ___________________________________________________________________________________________________ The views expressed in this email are, unless otherwise stated, those of the author and not those of the FirstRand Banking Group an Authorised Financial Service Provider or its management. The information in this e-mail is confidential and is intended solely for the addressee. Access to this e-mail by anyone else is unauthorised. 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