Hi,
   Have come across this before. If you check on the details for this error
you will find that it is missing a back up device. You have to manually add
the backupdevice (whatever it maybe) via the Sql Query tool. Once this is
done your error will disappear. If you need the exact syntax to add the
backup device contact me or put a support call in to ISS

regards

Jeff Ames
mailto:[EMAIL PROTECTED]


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Buelna, Derek
Sent: 14 February 2005 15:43
To: '[EMAIL PROTECTED] '; '[EMAIL PROTECTED] ';
'[email protected] '
Subject: RE: [ISSForum] SP DB error. Pls help??

I suggest that you go into sql manager and look at the jobs that may have
failed and the log. I've experienced similar issues and it's usually the
database. We had to configure the database to autogrow and to process the
transaction logs more frequently then the default. You may be able to fix
this by increasing the available space of the db and then manually running
one or more jobs job that failed. The sql log should give you some insight
into the situation at least.

-Derek 

-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: 2/13/2005 3:08 PM
Subject: [ISSForum] SP DB error.  Pls help??

Hi everyone.  
Relatively new to working with Real Secure Site Protector (1 month) and
new to this discussion forum/list.  I am hoping someone can help me.  I
have one of my consoles showing the SP DB "error" as its' status.
Below, I have included the details from the DB.  Anyone have experience
with this or know where I can find the answer as to how to fix this??
Any guidance or help would be greatly appreciated!!!
Also, we have a lot of extra events coming in, so I am wondering if this
could be the catalyst for the error status??  The other 4 consoles I
monitor are NOT set to auto purge or auto maintenance.

Thank you for your valuable time,


Traci

License State   Key Good
  Sensor Status Error - Loading:Error: The event collector is not
properly registered to request a working set
  Data File Status      26% Full
  Transaction Log Status        1% Full
  SQL Server Agent Status       Running.
  Data Load Status      0 rows were loaded on Feb 13 2005 10:39PM. 39
SensorData rows were rejected. 18 SensorDataAVP rows were rejected. 
  Analysis Purge Status Purge Status: Complete; LastUpdated: Feb  8 2005
12:01AM (GMT) Status Description: Complete. No errors.
  SensorData Purge Status       Purge Status: Complete; LastUpdated: Feb
8 2005 12:01AM (GMT) Status Description: Complete. No errors.
  Data Used (MB)        767 MB
  Metrics Last Loaded   Feb 13 2005  7:00AM
  Auto Maintenance Job  Job Enabled; Last Run Succeeded; Last Run Time:
Feb 13 2005 10:32PM
  Auto Purge Setting    ON
  Auto Maint Setting    ON
  Defragment Index Setting      ON
  Health Status Last Checked At 2005-02-13 22:47:12 (GMT)
  Version       2.0 (SP 1.3:XPU 1.50)
  Available XPU Yes
  Last Installed XPU    SP 1.3
  Site Name     w/held for security reasons
  Install Date  Jun 28 2004 11:27AM
  XPU Date      None
  Option Flag   Default
  Logging Level Informational
  Last Modified By      Sensor Controller(w/held for security reasons)
at 2005-02-13 16:47:34.567(GMT)
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