Hi,

we were in progress of upgrading our SP 2.0 installation to SP5.1, but
the upgrade failed. All prerequisites were met. Initially the system
still logged data to the database, so we started support to find out
why the upgrade failed.
Then someone though to try the upgrade again...
That was a bad idea, since now no events at all are logged to the
database, due to the fact that the event collector can't connect to
the database. Support send me the EC tool, to change the account and
password the EC uses to connect to the database, but this tool did not
help us.
Right now we have no data logged for almost a week and I am starting
to believe I am better of rebuilding the entire SP2 installation, make
an image, upgrade to 5.1 and test it. When found to be OK, put it in
production and cut my lossed for the historical data (data we could
not see in the Enterprise view anyway).
What are your feelings about this?

I don't want to install the system with the current database intact,
since the database scheme has been extended with SP5.1 specific stuff.
I am not sure as to why we now have these problems, but with a 14 Mbit
line, 2500 users and over 30 public servers I feel the risk is to big
to let things be...

Richard S. Franken
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