Hi, We have seen this error on and off in the past also. It is my understanding that by default, the Proventia G appliances attempt to check for updates directly from ISS. This error is caused when the appliance has a problem connecting to the ISS site to check for updates. If you are managing your appliances with SiteProtector and have the X-Press Update Server component, you can have your G400 look to your X-Press Update server for updates instead of ISS. Check out Answer ID 3020 from the ISS knowledge base. It details how to make this change. It worked for us.
Good luck. Chris -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, September 19, 2006 8:46 AM To: [email protected] Subject: [ISSForum] Primary catalog file error on G400 Hi All, We are seeing the below error message on a Proventia G400 [Error]Unable to download the primary catalog file. Reason: couldn't connect to host Some help would be helpful. Thanks, B The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
