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https://issues.apache.org/jira/browse/AMQ-9421?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17811946#comment-17811946
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Justin Bertram commented on AMQ-9421:
-------------------------------------
Can you provide any additional information about the issue aside from the
attached file? I don't recognize the format of the file in the archive. At the
very least do you know which version of the broker was in use?
> dmps files
> ----------
>
> Key: AMQ-9421
> URL: https://issues.apache.org/jira/browse/AMQ-9421
> Project: ActiveMQ
> Issue Type: Bug
> Reporter: Jimmy
> Priority: Major
> Attachments: jitdump.20240129.050502.2640.0004.zip
>
>
> Hi, I'm opening this ticket as requested by Ibm Cognos support. Below are
> thenotes from IBM asking me to open a ticket with you.
> Thank you,
> Jimmy
> FROM IBM:
> Good afternoon
> Thanks for the files.
> I have completed my investigation of this and we have another client who has
> run into this issue as well.
> Dev has completed their review of the issue and the problem is with ActiveMQ
> itself.
> Unfortunately, the crash dump does not help our IBM Development team identify
> the root cause for the crash as the problem is ActiveMQ and we require this
> team to identify the cause.
>
> *ACTION:*
> Thus, in order to determine the culprit here, we need ActiveMQ engaged and
> analyze their dmps being created.
>
> 1.Please contact ActiveMQ directly using the link below and share the dump
> files directly through a ticket with them as IBM can't share any file
> uploaded to IBM as we must adhere to GDPR regulations.
>
> [https://issues.apache.org/jira/projects/AMQ/issues]
>
> 2.Once you hear back from ACTIVEMQ, please update this ticket with their
> analysis and their confirmation of what version of ActivMQ this issue will be
> addressed in.
>
> Please let me know if you have any questions
> Regards
> Marnie
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