[
https://issues.apache.org/jira/browse/AIRAVATA-2797?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16501844#comment-16501844
]
Marcus Christie commented on AIRAVATA-2797:
-------------------------------------------
I've reproduced this with new user marcus2018.
> Cannot login with newly created accounts in the PGA
> ---------------------------------------------------
>
> Key: AIRAVATA-2797
> URL: https://issues.apache.org/jira/browse/AIRAVATA-2797
> Project: Airavata
> Issue Type: Bug
> Components: PGA PHP Web Gateway
> Affects Versions: 0.18
> Environment: https://pga.group-based-auth.scigap.org/login
> Reporter: Eroma
> Assignee: Marcus Christie
> Priority: Major
> Fix For: 0.18
>
> Attachments: Screen Shot 2018-06-01 at 3.38.58 PM.png
>
>
> # Created a new account and was able to login to the gateway when in
> pending-user role.
> # After receiving the privilege change email, tried to login and getting
> Airavata system exception. "Error while retrieving user resource profile.
> More info : getUserResourceProfile failed: unknown result"
> # User cannot login to dashbaord.
> # When the exception page was refreshed, then the error is gone and user is
> in [https://pga.group-based-auth.scigap.org/home]
> # User has gateway-user role.
--
This message was sent by Atlassian JIRA
(v7.6.3#76005)
