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https://issues.apache.org/jira/browse/AIRAVATA-2969?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16739715#comment-16739715
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Marcus Christie commented on AIRAVATA-2969:
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In general I think we probably need a load balancer that can redirect from the
web servers that are down (or backend services are down) to alternate web
servers that display a downtime message.
> A redirection with infromation when the gateway portal (PGA/Django) are
> unavailable for users
> ---------------------------------------------------------------------------------------------
>
> Key: AIRAVATA-2969
> URL: https://issues.apache.org/jira/browse/AIRAVATA-2969
> Project: Airavata
> Issue Type: Task
> Components: Django Portal, PGA PHP Web Gateway
> Affects Versions: 0.18
> Reporter: Eroma
> Assignee: Marcus Christie
> Priority: Major
> Fix For: 0.18
>
> Attachments: Screen Shot 2018-12-24 at 1.41.47 PM.png
>
>
> In the latest server outage effected PGA server left users seeing 'Forbidden'
> (image attached) for their gateway URL. This left them without knowing what
> is going on with their gateway portal.
>
> In a situation where the portal is unavailable for login due to server being
> down, network issue and server issue the users should be redirected to a page
> which provides them general information on whats going on.
> e.g: "Sorry for the inconvenience and currently your gateway portal is
> unavailable and please visit again" - or something better to that meaning.
>
>
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