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https://issues.apache.org/jira/browse/BEAM-12536?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17411370#comment-17411370
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Beam JIRA Bot commented on BEAM-12536:
--------------------------------------
This issue was marked "stale-P2" and has not received a public comment in 14
days. It is now automatically moved to P3. If you are still affected by it, you
can comment and move it back to P2.
> Jenkins page should contain troubleshooting tips
> ------------------------------------------------
>
> Key: BEAM-12536
> URL: https://issues.apache.org/jira/browse/BEAM-12536
> Project: Beam
> Issue Type: Test
> Components: testing
> Reporter: Alex Amato
> Priority: P3
>
> [https://cwiki.apache.org/confluence/display/BEAM/Jenkins+Tips]
> Needs the following information, in order to be able to effectively
> troubleshoot
> If Jenkins machines are displaying as offline [https://ci-beam.apache.org/]
> what should you do?
> Check for machines with name
> "[apache-ci-beam-jenkins-1|https://pantheon.corp.google.com/compute/instancesDetail/zones/us-central1-b/instances/apache-beam-jenkins-1?e=13803970,13803205,13804191,13804201,13804391,13807341&project=apache-beam-testing]";
> on apache beam testing GCP project?
> If the machines are running there, try sshing in, and then check for
> ____________?
> Check the network settings, you should specifically look for
> ___________________?
> Try pinging the external IP/hostname? X needs to be able to connect to this
> host. Here is how to test if X can connect to that host or not. Here is how
> to troubleshooot that.
> How do you restart necessary jenkins components?
> worker, master, etc.
>
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