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https://issues.apache.org/jira/browse/CLOUDSTACK-2385?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13695224#comment-13695224
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Venkata Siva Vijayendra Bhamidipati commented on CLOUDSTACK-2385:
-----------------------------------------------------------------

Had to set the global parameter "host" to the mgmt server's ip addr - it's set 
to "localhost" by default, and for some reason, the secondary storage VM wasn't 
getting the actual ip of the mgmt server, and so was attempting to connect to 
port 8250 of localhost (which would obviously fail) and so template 
registration was failing. Apparently this is being tracked in another bug, but 
I haven't been able to find the bug number. Thanks to Devdeep for this 
workaround!

I've put in a fix and and confirmed it to work. Have put up the patch for 
review at https://reviews.apache.org/r/12149/
                
> template download fails with Unexpected failure in Vmware.
> ----------------------------------------------------------
>
>                 Key: CLOUDSTACK-2385
>                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-2385
>             Project: CloudStack
>          Issue Type: Bug
>      Security Level: Public(Anyone can view this level - this is the 
> default.) 
>          Components: Template
>    Affects Versions: 4.2.0
>            Reporter: Kiran Koneti
>            Assignee: Venkata Siva Vijayendra Bhamidipati
>            Priority: Blocker
>             Fix For: 4.2.0
>
>         Attachments: management-server.zip, templatediff1
>
>
>  I registered a template with the parameters extractable=yes,Public=yes and 
> Featured=yes.
> Then later I tried to download the template from the UI.
> It shows an error message in the UI as below:"PrepareExtractTemplate: Failed 
> to create OVA for template extraction"
> and in the management server log below are the error messages observed.
> "2013-05-08 17:03:14,828 DEBUG [cloud.api.ApiServlet] (catalina-exec-4:null) 
> ===START===  10.146.0.136 -- GET  
> command=extractTemplate&mode=HTTP_DOWNLOAD&id=21e135aa-4df9-4818-b89c-99c64de5ee70&zoneid=58e1ce4d-fb5c-48c4-948f-408c969deae0&response=json&sessionkey=xrRnNHcHp3bh6nKU0gggxWRiioQ%3D&_=1367993227024
> 2013-05-08 17:03:14,865 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (catalina-exec-4:null) submit async job-78, details: AsyncJobVO {id:78, 
> userId: 2, accountId: 2, sessionKey: null, instanceType: Template, 
> instanceId: 206, cmd: 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd, 
> cmdOriginator: null, cmdInfo: 
> {"response":"json","id":"21e135aa-4df9-4818-b89c-99c64de5ee70","sessionkey":"xrRnNHcHp3bh6nKU0gggxWRiioQ\u003d","ctxUserId":"2","zoneid":"58e1ce4d-fb5c-48c4-948f-408c969deae0","httpmethod":"GET","_":"1367993227024","ctxAccountId":"2","ctxStartEventId":"322","mode":"HTTP_DOWNLOAD"},
>  cmdVersion: 0, callbackType: 0, callbackAddress: null, status: 0, 
> processStatus: 0, resultCode: 0, result: null, initMsid: 6703101771911, 
> completeMsid: null, lastUpdated: null, lastPolled: null, created: null}
> 2013-05-08 17:03:14,868 DEBUG [cloud.api.ApiServlet] (catalina-exec-4:null) 
> ===END===  10.146.0.136 -- GET  
> command=extractTemplate&mode=HTTP_DOWNLOAD&id=21e135aa-4df9-4818-b89c-99c64de5ee70&zoneid=58e1ce4d-fb5c-48c4-948f-408c969deae0&response=json&sessionkey=xrRnNHcHp3bh6nKU0gggxWRiioQ%3D&_=1367993227024
> 2013-05-08 17:03:14,872 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (Job-Executor-26:job-78) Executing 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd for job-78
> 2013-05-08 17:03:14,894 DEBUG [cloud.template.HypervisorTemplateAdapter] 
> (Job-Executor-26:job-78) Failed to create OVA for template 
> Tmpl[206-OVA-206-2-70244819-a3df-3daf-882c-c05c22c9645a due to zone 
> non-existing.
> 2013-05-08 17:03:14,905 ERROR [cloud.async.AsyncJobManagerImpl] 
> (Job-Executor-26:job-78) Unexpected exception while executing 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd
> com.cloud.utils.exception.CloudRuntimeException: PrepareExtractTemplate: 
> Failed to create OVA for template extraction.
>         at 
> com.cloud.template.HypervisorTemplateAdapter.prepareExtractTemplate(HypervisorTemplateAdapter.java:263)
>         at 
> com.cloud.template.TemplateManagerImpl.extract(TemplateManagerImpl.java:375)
>         at 
> com.cloud.utils.component.ComponentInstantiationPostProcessor$InterceptorDispatcher.intercept(ComponentInstantiationPostProcessor.java:125)
>         at 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd.execute(ExtractTemplateCmd.java:128)
>         at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:155)
>         at 
> com.cloud.async.AsyncJobManagerImpl$1.run(AsyncJobManagerImpl.java:437)
>         at 
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>         at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
>         at java.util.concurrent.FutureTask.run(FutureTask.java:166)
>         at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
>         at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
>         at java.lang.Thread.run(Thread.java:679)
> 2013-05-08 17:03:14,907 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (Job-Executor-26:job-78) Complete async job-78, jobStatus: 2, resultCode: 
> 530, result: Error Code: 530 Error text: PrepareExtractTemplate: Failed to 
> create OVA for template extraction.
> 2013-05-08 17:03:16,752 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-18:null) Ping from 5
> 2013-05-08 17:03:17,262 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-198:null) Ping from 1
> 2013-05-08 17:03:17,884 DEBUG [cloud.api.ApiServlet] (catalina-exec-16:null) 
> ===START===  10.146.0.136 -- GET  
> command=queryAsyncJobResult&jobId=847d337a-0f3c-4396-8d78-7efad2f9a7b2&response=json&sessionkey=xrRnNHcHp3bh6nKU0gggxWRiioQ%3D&_=1367993230129
> 2013-05-08 17:03:17,903 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (catalina-exec-16:null) Async job-78 completed"

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