frank zhang created CLOUDSTACK-4426:
---------------------------------------

             Summary: [VMware] [upgrade] system VM not coming up after upgrade 
from 3.0.4 to 4.2
                 Key: CLOUDSTACK-4426
                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-4426
             Project: CloudStack
          Issue Type: Bug
      Security Level: Public (Anyone can view this level - this is the default.)
          Components: VMware
    Affects Versions: 4.2.1
            Reporter: frank zhang
            Priority: Critical
             Fix For: 4.2.1


did and upgrade on 3.0.4 patch1 to 4.2 . 
Having two advance zone 
1 with EXI 4.1 
second with xen 

After upgrade I destroyed system VM of Vmware zone . New system Vm failed to 
start . Hitting exception .. 


MS log snippet shows : 
2013-08-20 03:34:58,662 DEBUG [cloud.storage.VolumeManagerImpl] 
(consoleproxy-1:null) Checking if we need to prepare 1 volumes for 
VM[ConsoleProxy|v-41-VM] 
2013-08-20 03:34:58,677 DEBUG [storage.image.TemplateDataFactoryImpl] 
(consoleproxy-1:null) template 202 is already in store:6, type:Image 
2013-08-20 03:34:58,688 DEBUG [storage.image.TemplateDataFactoryImpl] 
(consoleproxy-1:null) template 202 is already in store:201, type:Primary 
2013-08-20 03:34:58,691 DEBUG [storage.volume.VolumeServiceImpl] 
(consoleproxy-1:null) Found template 202-2-d0b7f194-a096-3dd3-b9fa-7fb26ed627a7 
in storage pool 201 with VMTemplateStoragePool id: 11 
2013-08-20 03:34:58,706 DEBUG [storage.volume.VolumeServiceImpl] 
(consoleproxy-1:null) Acquire lock on VMTemplateStoragePool 11 with timeout 
3600 seconds 
2013-08-20 03:34:58,724 WARN [storage.resource.VmwareStorageProcessor] 
(DirectAgent-21:10.147.40.27) Exception: tar --no-same-owner -xf 
/var/lib/cloud/mnt/VM/6755849339011.2ddcc473/template/tmpl//2/202//5a1201b7-e458-32c9-aede-dbf9cf3e14d0.ova
 
java.io.IOException: Cannot run program "tar" (in directory 
"/var/lib/cloud/mnt/VM/6755849339011.2ddcc473/template/tmpl/2/202"): 
java.io.IOException: error=13, Permission denied 
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:488) 
        at com.cloud.utils.script.Script.execute(Script.java:183) 
        at com.cloud.utils.script.Script.execute(Script.java:161) 
        at 
com.cloud.storage.resource.VmwareStorageProcessor.copyTemplateFromSecondaryToPrimary(VmwareStorageProcessor.java:147)
 
        at 
com.cloud.storage.resource.VmwareStorageProcessor.copyTemplateToPrimaryStorage(VmwareStorageProcessor.java:222)
 
        at 
com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.execute(StorageSubsystemCommandHandlerBase.java:70)
 
        at 
com.cloud.storage.resource.VmwareStorageSubsystemCommandHandler.execute(VmwareStorageSubsystemCommandHandler.java:147)
 
        at 
com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.handleStorageCommands(StorageSubsystemCommandHandlerBase.java:49)
 
        at 
com.cloud.hypervisor.vmware.resource.VmwareResource.executeRequest(VmwareResource.java:560)
 
        at 
com.cloud.agent.manager.DirectAgentAttache$Task.run(DirectAgentAttache.java:186)
 
        at 
java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) 
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) 
        at java.util.concurrent.FutureTask.run(FutureTask.java:166) 
        at 
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:165)
 
        at 
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:266)
 
        at 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) 
        at 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) 
        at java.lang.Thread.run(Thread.java:679) 
Caused by: java.io.IOException: java.io.IOException: error=13, Permission 
denied 
        at java.lang.UNIXProcess.<init>(UNIXProcess.java:164) 
        at java.lang.ProcessImpl.start(ProcessImpl.java:81) 
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:470) 
        ... 17 more 
2013-08-20 03:34:58,726 ERROR [storage.resource.VmwareStorageProcessor] 
(DirectAgent-21:10.147.40.27) Unable to unpack snapshot OVA file at: 
/var/lib/cloud/mnt/VM/6755849339011.2ddcc473/template/tmpl//2/202//5a1201b7-e458-32c9-aede-dbf9cf3e14d0.ova
 
2013-08-20 03:34:58,727 ERROR [storage.resource.VmwareStorageProcessor] 
(DirectAgent-21:10.147.40.27) Unable to copy template to primary storage due to 
exception:Exception: java.lang.Exception 
Message: Unable to unpack snapshot OVA file at: 
/var/lib/cloud/mnt/VM/6755849339011.2ddcc473/template/tmpl//2/202//5a1201b7-e458-32c9-aede-dbf9cf3e14d0.ova
 

java.lang.Exception: Unable to unpack snapshot OVA file at: 
/var/lib/cloud/mnt/VM/6755849339011.2ddcc473/template/tmpl//2/202//5a1201b7-e458-32c9-aede-dbf9cf3e14d0.ova
 
        at 
com.cloud.storage.resource.VmwareStorageProcessor.copyTemplateFromSecondaryToPrimary(VmwareStorageProcessor.java:151)
 
        at 
com.cloud.storage.resource.VmwareStorageProcessor.copyTemplateToPrimaryStorage(VmwareStorageProcessor.java:222)
 
        at 
com.cloud.storage.resource.StorageSubsystemCommandHandlerBase.execute(StorageSubsystemCommandHandlerBase.java:70)
 

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