shweta agarwal created CLOUDSTACK-4533: ------------------------------------------
Summary: permission issue in usage server start after upgrade from 3.0.4 to 4.2 Key: CLOUDSTACK-4533 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-4533 Project: CloudStack Issue Type: Bug Security Level: Public (Anyone can view this level - this is the default.) Components: Packaging, Upgrade, Usage Affects Versions: 4.2.1 Environment: Reporter: shweta agarwal Priority: Blocker Fix For: 4.2.1 did an upgrade from 3.0.4 to 4.2 and then start usage server. Usage server failed to start giving following exception : log4j:ERROR setFile(null,true) call failed. java.io.FileNotFoundException: /var/log/cloudstack/usage/usage.log (Permission denied) at java.io.FileOutputStream.openAppend(Native Method) at java.io.FileOutputStream.<init>(FileOutputStream.java:207) at java.io.FileOutputStream.<init>(FileOutputStream.java:131) at org.apache.log4j.FileAppender.setFile(FileAppender.java:294) at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:165) at org.apache.log4j.rolling.RollingFileAppender.activateOptions(RollingFileAppender.java:179) at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:307) at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:295) at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:176) at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:191) at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:523) at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:492) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1001) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:867) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:773) at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:901) at org.springframework.util.Log4jConfigurer.initLogging(Log4jConfigurer.java:69) at com.cloud.usage.UsageServer.initLog4j(UsageServer.java:89) at com.cloud.usage.UsageServer.init(UsageServer.java:52) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:616) at org.apache.commons.daemon.support.DaemonLoader.load(DaemonLoader.java:207) log4j:ERROR setFile(null,true) call failed. java.io.FileNotFoundException: /var/log/cloudstack/usage/usage.log (Permission denied) at java.io.FileOutputStream.openAppend(Native Method) at java.io.FileOutputStream.<init>(FileOutputStream.java:207) at java.io.FileOutputStream.<init>(FileOutputStream.java:131) at org.apache.log4j.FileAppender.setFile(FileAppender.java:294) at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:165) at org.apache.log4j.rolling.RollingFileAppender.activateOptions(RollingFileAppender.java:179) at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:307) at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:295) at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:176) at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:191) at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:523) at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:492) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1001) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:867) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:755) Attaching full logs. -- This message is automatically generated by JIRA. If you think it was sent incorrectly, please contact your JIRA administrators For more information on JIRA, see: http://www.atlassian.com/software/jira