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https://issues.apache.org/jira/browse/CLOUDSTACK-2996?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
]
Abhinandan Prateek updated CLOUDSTACK-2996:
-------------------------------------------
Assignee: Likitha Shetty
> Nullpointer exception on view console on vmware
> -----------------------------------------------
>
> Key: CLOUDSTACK-2996
> URL: https://issues.apache.org/jira/browse/CLOUDSTACK-2996
> Project: CloudStack
> Issue Type: Bug
> Security Level: Public(Anyone can view this level - this is the
> default.)
> Components: VNC Proxy
> Affects Versions: 4.1.0
> Environment: VMware 5.1 with CentOS 6
> Reporter: Tamas Monos
> Assignee: Likitha Shetty
> Priority: Critical
> Fix For: 4.3.0
>
>
> Hi,
> After 3.0.2->4.1 upgrade I cannot use the view-console function in the UI.
> I always get "Access is denied for the console session. Please close the
> window and retry again"
> In the management-server log I find lots of nullpointer exceptions:
> 2013-06-13 16:20:14,561 DEBUG [vmware.mo.HostMO]
> (DirectAgent-56:esxw1.veber.co.uk) find VM i-2-5-VM on host
> 2013-06-13 16:20:14,562 DEBUG [vmware.mo.HostMO]
> (DirectAgent-56:esxw1.veber.co.uk) load VM cache on host
> 2013-06-13 16:20:15,000 DEBUG [agent.manager.DirectAgentAttache]
> (DirectAgent-56:null) Seq 2-205195617: Response Received:
> 2013-06-13 16:20:15,000 DEBUG [agent.transport.Request]
> (StatsCollector-1:null) Seq 2-205195617: Received: { Ans: , MgmtId:
> 345049205465, via: 2, Ver: v1, Flags: 10, { GetVmStatsAnswer } }
> 2013-06-13 16:20:19,142 DEBUG [agent.transport.Request]
> (AgentManager-Handler-13:null) Seq 2-1681524997: Executing: { Cmd , MgmtId:
> 345049213916, via: 2, Ver: v1, Flags: 100011, [{"GetVncPortCommand":{"id
> ":5,"name":"i-2-5-VM","wait":0}}] }
> 2013-06-13 16:20:19,142 DEBUG [agent.manager.DirectAgentAttache]
> (DirectAgent-41:null) Seq 2-1681524997: Executing request
> 2013-06-13 16:20:19,143 DEBUG [vmware.mo.HostMO]
> (DirectAgent-41:esxw1.veber.co.uk) find VM i-2-5-VM on host
> 2013-06-13 16:20:19,143 DEBUG [vmware.mo.HostMO]
> (DirectAgent-41:esxw1.veber.co.uk) load VM cache on host
> 2013-06-13 16:20:20,503 DEBUG [agent.manager.DirectAgentAttache]
> (DirectAgent-41:null) Seq 2-1681524997: Response Received:
> 2013-06-13 16:20:20,503 DEBUG [agent.manager.ClusteredAgentManagerImpl]
> (DirectAgent-41:null) Seq 2-1681524997: MgmtId 345049213916: Resp: Routing to
> peer
> 2013-06-13 16:20:22,838 DEBUG [agent.manager.AgentManagerImpl]
> (AgentManager-Handler-14:null) SeqA 4-1561: Processing Seq 4-1561: { Cmd ,
> MgmtId: -1, via: 4, Ver: v1, Flags: 11,
> [{"ConsoleAccessAuthenticationCommand":{"_host":"192.168.1.8","_port":"5908","_vmId":"18b5fb46-5802-421f-beba-1656674ccd86","_sid":"abddf0e66a4610b3","_ticket":"EBf0KlF4mayF4/Ueu50EFGS5uls=","_isReauthenticating":false,"wait":0}}]
> }
> 2013-06-13 16:20:22,838 DEBUG [cloud.consoleproxy.ConsoleProxyManagerImpl]
> (AgentManager-Handler-14:null) Console authentication. Ticket in url for
> 192.168.1.8:5908-18b5fb46-5802-421f-beba-1656674ccd86 is
> EBf0KlF4mayF4/Ueu50EFGS5uls=
> 2013-06-13 16:20:22,839 ERROR [cloud.servlet.ConsoleProxyServlet]
> (AgentManager-Handler-14:null) Unexpected exception
> java.lang.NullPointerException
> at
> com.cloud.servlet.ConsoleProxyServlet.genAccessTicket(ConsoleProxyServlet.java:429)
> at
> com.cloud.servlet.ConsoleProxyServlet.genAccessTicket(ConsoleProxyServlet.java:418)
> at
> com.cloud.consoleproxy.ConsoleProxyManagerImpl.onConsoleAccessAuthentication(ConsoleProxyManagerImpl.java:906)
> at
> com.cloud.consoleproxy.ConsoleProxyListener.processControlCommand(ConsoleProxyListener.java:61)
> at
> com.cloud.agent.manager.AgentManagerImpl.handleControlCommand(AgentManagerImpl.java:348)
> at
> com.cloud.agent.manager.AgentManagerImpl.access$200(AgentManagerImpl.java:145)
> at
> com.cloud.agent.manager.AgentManagerImpl$AgentHandler.processRequest(AgentManagerImpl.java:1286)
> at
> com.cloud.agent.manager.AgentManagerImpl$AgentHandler.doTask(AgentManagerImpl.java:1374)
> at
> com.cloud.agent.manager.ClusteredAgentManagerImpl$ClusteredAgentHandler.doTask(ClusteredAgentManagerImpl.java:659)
> at com.cloud.utils.nio.Task.run(Task.java:83)
> at
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
> at
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
> at java.lang.Thread.run(Thread.java:679)
> 2013-06-13 16:20:22,839 DEBUG [cloud.consoleproxy.ConsoleProxyManagerImpl]
> (AgentManager-Handler-14:null) Console authentication. Ticket in 1 minute
> boundary for 192.168.1.8:5908-18b5fb46-5802-421f-beba-1656674ccd86 is
> 2013-06-13 16:20:22,839 ERROR [cloud.servlet.ConsoleProxyServlet]
> (AgentManager-Handler-14:null) Unexpected exception
> java.lang.NullPointerException
> at
> com.cloud.servlet.ConsoleProxyServlet.genAccessTicket(ConsoleProxyServlet.java:429)
> at
> com.cloud.consoleproxy.ConsoleProxyManagerImpl.onConsoleAccessAuthentication(ConsoleProxyManagerImpl.java:914)
> at
> com.cloud.consoleproxy.ConsoleProxyListener.processControlCommand(ConsoleProxyListener.java:61)
> at
> com.cloud.agent.manager.AgentManagerImpl.handleControlCommand(AgentManagerImpl.java:348)
> at
> com.cloud.agent.manager.AgentManagerImpl.access$200(AgentManagerImpl.java:145)
> at
> com.cloud.agent.manager.AgentManagerImpl$AgentHandler.processRequest(AgentManagerImpl.java:1286)
> at
> com.cloud.agent.manager.AgentManagerImpl$AgentHandler.doTask(AgentManagerImpl.java:1374)
> at
> com.cloud.agent.manager.ClusteredAgentManagerImpl$ClusteredAgentHandler.doTask(ClusteredAgentManagerImpl.java:659)
> at com.cloud.utils.nio.Task.run(Task.java:83)
> at
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
> at
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
> at java.lang.Thread.run(Thread.java:679)
> 2013-06-13 16:20:22,840 DEBUG [cloud.consoleproxy.ConsoleProxyManagerImpl]
> (AgentManager-Handler-14:null) Console authentication. Ticket in 2-minute
> boundary for 192.168.1.8:5908-18b5fb46-5802-421f-beba-1656674ccd86 is
> 2013-06-13 16:20:22,840 ERROR [cloud.consoleproxy.ConsoleProxyManagerImpl]
> (AgentManager-Handler-14:null) Access ticket expired or has been modified.
> vmId: 18b5fb46-5802-421f-beba-1656674ccd86ticket in URL:
> EBf0KlF4mayF4/Ueu50EFGS5uls=, tickets to check against: ,
> 2013-06-13 16:20:22,840 DEBUG [agent.manager.AgentManagerImpl]
> (AgentManager-Handler-14:null) SeqA 4-1561: Sending Seq 4-1561: { Ans: ,
> MgmtId: 345049205465, via: 4, Ver: v1, Flags: 100010,
> [{"ConsoleAccessAuthenticationAnswer":{"_success":false,"_isReauthenticating":false,"_port":0,"result":true,"wait":0}}]
> }
> 2013-06-13 16:20:31,100 DEBUG [agent.manager.DirectAgentAttache]
> (DirectAgent-177:null) Seq 2-1681524998: Executing request
> 2013-06-13 16:20:31,907 DEBUG [vmware.mo.HostMO]
> (DirectAgent-177:esxw1.veber.co.uk) find VM i-2-5-VM on host
> 2013-06-13 16:20:31,908 DEBUG [vmware.mo.HostMO]
> (DirectAgent-177:esxw1.veber.co.uk) load VM cache on host
> 2013-06-13 16:20:32,416 DEBUG [agent.manager.DirectAgentAttache]
> (DirectAgent-177:null) Seq 2-1681524998: Response Received:
> Is it me doing something wrong somewhere?
> Regards
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