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https://issues.apache.org/jira/browse/CLOUDSTACK-5743?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13870017#comment-13870017
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Animesh Chaturvedi commented on CLOUDSTACK-5743:
------------------------------------------------

Not a frequent operation and looks like only happens for hypev. 

>  Download ROOT Volume when the VM is in stopped state is failing with 
> "Forbidden  You don't have permission to access 
> /userdata/e914903a-070b-4ee3-b217-f07dbc8bc72a.vhd/ on this server"
> -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: CLOUDSTACK-5743
>                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-5743
>             Project: CloudStack
>          Issue Type: Bug
>      Security Level: Public(Anyone can view this level - this is the 
> default.) 
>          Components: Hypervisor Controller, Management Server
>    Affects Versions: 4.3.0
>         Environment: 4.3, Hyper-V
>            Reporter: Abhinav Roy
>            Assignee: Devdeep Singh
>             Fix For: 4.3.0
>
>
> Steps : 
> ==================== 
> 1. Create an advanced zone setup with hyper-v as the host hypervisor type and 
> shared CIFS storage for primary storage 
> 2. Deploy a VM 
> 3. stop the VM 
> 4. Goto the ROOT/Data volume of the VM and try to download it. 
> Expected behaviour : 
> ===================== 
> The volume should be successfully downloaded . 
> Observed behaviour : 
> ===================== 
> ROOT volume download fails with the following message in the UI : 
> Forbidden
> You don't have permission to access 
> /userdata/e914903a-070b-4ee3-b217-f07dbc8bc72a.vhd/ on this server
> There is nothing in the MS log or Agent logs.
> NOTE : The operation is failing for all hypervisors.



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