Thomas Hermann created CB-13313:
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             Summary: video playback on ios 11 doesnt work
                 Key: CB-13313
                 URL: https://issues.apache.org/jira/browse/CB-13313
             Project: Apache Cordova
          Issue Type: Bug
          Components: cordova-plugin-media
    Affects Versions: cordova-ios 4.5.0
         Environment: construct2 (game engine)
adobe phonegab (crossplatform)
intelXDK (crossplatform)
            Reporter: Thomas Hermann
             Fix For: Master


since the update to IOS 11 we have a problem with our App, we released for a 
customer in June, 2017. Basically its an Html5 app, which is converted with 
cordova (intel XDK) to launch it for the app store. Until the intel XDK isn't 
supported anymore, ive changed to adobe PhoneGap - I thought there could be an 
problem with outdated frameworks. But I have the same result on each device 
with IOS11.

The Problem:  
We recognized an problem with our integrated Video file, wich was working on 
all previous IOS versions, so if you´re using a device with IOS 10 installed it 
works - it seems to be a problem with the new update. So now, on IOS 11 the 
video (intro) isnt playing. To determine the problem, ive created a blank 
project in the html5 engine (construct2) and build it for IOS too (adobe 
PhoneGap with cordova frameworks we were using for this version. Screenshot in 
attachment) - with the same result. So basically we have no idea what could be 
the reason for this - and so its the reason to write onto your support. I also 
wrote an e-mail to the apple technical support, but they told us to contact the 
engine developer. Probably there is an outdated or not supported 
framework/plugin for IOS11.

Link to the game (IOS): 
https://itunes.apple.com/us/app/szkb-kabi/id948237518?mt=8
After the start button right at the beginning, an video (intro) should appear 
(you can see a red x in the upper right corner) - but on IOS 11 devices there 
is only a black background. 

Hope we can find a solution, or a workaround for this one, because this issue 
should be a general problem.

Original answer from apple (not helpful at all): 
"We've determined that your question should be addressed by the support channel 
for Cordova - the third-party resource you are using.  DTS supports developers 
using Apple-authored tools and frameworks only."






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