[
https://issues.apache.org/jira/browse/CB-13313?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16177254#comment-16177254
]
jcesarmobile commented on CB-13313:
-----------------------------------
{quote}
ive created a blank project in the html5 engine (construct2) and build it for
IOS too (adobe PhoneGap with cordova frameworks we were using for this version.
Screenshot in attachment) - with the same result.
{quote}
Can you provide that sample project?
> video playback on ios 11 doesnt work
> ------------------------------------
>
> Key: CB-13313
> URL: https://issues.apache.org/jira/browse/CB-13313
> Project: Apache Cordova
> Issue Type: Bug
> Components: cordova-plugin-media
> Affects Versions: cordova-ios 4.5.0
> Environment: construct2 (game engine)
> adobe phonegab (crossplatform)
> intelXDK (crossplatform)
> Reporter: pixcu
> Labels: IOS11
> Fix For: Master
>
>
> since the update to IOS 11 we have a problem with our App, we released for a
> customer in June, 2017. Basically its an Html5 app, which is converted with
> cordova (intel XDK) to launch it for the app store. Until the intel XDK isn't
> supported anymore, ive changed to adobe PhoneGap - I thought there could be
> an problem with outdated frameworks. But I have the same result on each
> device with IOS11.
> The Problem:
> We recognized an problem with our integrated Video file, wich was working on
> all previous IOS versions, so if you´re using a device with IOS 10 installed
> it works - it seems to be a problem with the new update. So now, on IOS 11
> the video (intro) isnt playing. To determine the problem, ive created a blank
> project in the html5 engine (construct2) and build it for IOS too (adobe
> PhoneGap with cordova frameworks we were using for this version. Screenshot
> in attachment) - with the same result. So basically we have no idea what
> could be the reason for this - and so its the reason to write onto your
> support. I also wrote an e-mail to the apple technical support, but they told
> us to contact the engine developer. Probably there is an outdated or not
> supported framework/plugin for IOS11.
> Link to the game (IOS):
> https://itunes.apple.com/us/app/szkb-kabi/id948237518?mt=8
> After the start button right at the beginning, an video (intro) should appear
> (you can see a red x in the upper right corner) - but on IOS 11 devices there
> is only a black background.
> Hope we can find a solution, or a workaround for this one, because this issue
> should be a general problem.
> Original answer from apple (not helpful at all):
> "We've determined that your question should be addressed by the support
> channel for Cordova - the third-party resource you are using. DTS supports
> developers using Apple-authored tools and frameworks only."
--
This message was sent by Atlassian JIRA
(v6.4.14#64029)
---------------------------------------------------------------------
To unsubscribe, e-mail: [email protected]
For additional commands, e-mail: [email protected]
